Nintex, the process intelligence and automation specialist, has announced a suite of new AI-powered extensions that dramatically improve the efficiency of documenting, managing and automating business processes. The extensions further expand the company's portfolio of AI capabilities across the Nintex Process Platform.
In an increasingly complex technology environment, business leaders face the challenge of managing complex processes that span numerous systems and vast amounts of data. This complexity often hampers productivity, according to Niranjan Vijayaragavan, chief product officer at Nintex. According to Vijayaragavan, the biggest hurdle for many businesses is understanding and documenting these complex processes when trying to optimize workflows. The newly introduced AI-enabled capabilities aim to simplify this initial stage and make it easier for teams to build and scale automation programs designed to improve productivity.
One notable feature is the ability to document processes faster using AI. Traditionally, companies have had to map processes manually, but the latest process intelligence capabilities in the Nintex Process Platform automate this task. This includes automating the creation and refinement of process maps. Specific features include:
– Process Capture: This innovation automates the generation of process maps using AI-driven text prompts and activity recording from end users. This not only eliminates the need for manual documentation but also aligns processes across different roles, enabling a smooth transition from design to automation. – Import from Microsoft Visio: This feature allows you to import static process diagrams from Microsoft Visio and convert them into dynamic BPMN models through machine learning and AI. These models can be converted into Nintex process maps, saving time and making processes more accessible to both business and IT users.
Another key enhancement is faster workflow creation with generative AI, which allows businesses to create workflow automation without the need for custom design. Users can write requirements in natural language or use process maps to let Nintex automatically generate the required workflows. Key features include:
– Workflow Generator: This tool allows you to create workflows using a simple text description. It leverages generative AI to suggest workflow patterns that allow you to efficiently manage complex tasks using best practices from thousands of existing workflows. – Data Tables: These act as native repositories to store, manage, and connect data related to your processes, improving reliability, reducing complexity, and speeding up automation.
Nintex has also introduced capabilities that enable businesses to develop chatbots powered by generative AI models. These chatbots improve customer experience, reduce engagement costs, and support various business operations. Chatbot development capabilities include:
– Chatbot Builder: This tool allows users to leverage their own OpenAI models and Nintex's no-code chatbot components to create chatbots for their applications. These chatbots can be used for a variety of purposes, including customer support, service requests, status updates, and sales inquiries, improving both personalization and productivity in customer-facing interfaces.
These new features complement other AI-powered features recently introduced by Nintex, including Form Generator, Form Translator and Nintex Assistant.
Nintex supports the digital transformation efforts of more than 8,000 organizations in over 90 countries by providing streamlined solutions for managing, automating and optimizing business processes, and continues to advance the field of intelligent process automation.
