More than three-quarters of HR leaders at companies with 20+ employees say they will use AI in the next 12 months
Paychex, Inc., a leading provider of integrated human capital management software solutions for human resources, payroll, benefits and insurance services, today announced the results of its 7th annual Pulse of HR report. Designed to understand the current and future state of the HR landscape, this annual survey found that more than 75% of HR leaders at companies with 20 or more employees and just over half at companies with 5-19 employees (51%) were found to have responded. , plans to use artificial intelligence (AI) within the next 12 months. Respondents from large companies (20+ employees) expect to use AI primarily for applicant tracking purposes (30%), followed by employee satisfaction assessment (29%).
Survey of business and HR leaders at U.S.-based companies with five or more employees expects investments in HR technology to help increase employee productivity and improve employee experience I understand.
said Jeff Williams, Vice President of Enterprise and HR Solutions at Paychex. “Ground employees should have a firm understanding of the company’s vision and purpose of work. , enable them to grow, and build the routines of leadership, the operating system, and the relationships people meet where they are.”
The survey revealed that the following employee issues are top challenges for leaders at companies with 20 or more employees:
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Employee burnout (32%)
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quit quietly (27%)
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Permanent employees with a full-time side job (25%)
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Boomerang employee (23%)
- Polywork (23%)
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Employees are enjoying the moonlight while working a second job (20%)
Companies with 20 or more employees are more likely to improve overall employee well-being over the next 12 months, including employee assistance programs (30%), shorter workweeks (28%) and subsidies for child care (28%). We plan to provide supportive benefits. ). They also shared that their top priorities for the rest of the year are improving customer service (80%), efficiency (78%) and employee engagement or retention (78%).
In more detail, the report also describes:
How HR leaders plan to engage with emerging technologies:
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Top HR technology priorities for companies with 20 or more employees include improving employee productivity (43%), improving employee experience (42%), facilitating training and skills building (39%), Employee retention or engagement support (38%) was included. 37%).
How does the company plan to improve the employee experience:
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80% of leaders in companies with 20 or more employees and 65% of companies with 5-19 employees are seeking new employee opportunities to increase wage access, such as pay on demand, pay cards and shorter payroll cycles. Within the next 12 months to meet the needs of employees who have or plan to introduce payment methods
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Nearly half (47%) of companies with 20 or more employees now allow their employees to work on a hybrid basis, leading to increased productivity (50%), benefits (44%) and retention (43%). ) is the primary motivation for these policies. .
Other challenges related to today’s labor market:
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Key recruitment strategies vary by target generation. Large companies (20+ employees) use training as a primary strategy to attract Gen Z (ages 18-26) workers, while communicating the company mission will attract millennials (ages 20+). ). 27-42), Generation X (43-58), baby boomers (59-77).
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The role of HR in the workplace is changing, and many leaders in the field say they will focus on strategy and communication while leveraging technology to improve productivity. Yet most companies manage most of their HR operations in-house, either manually or using applications.
For more information, read the full research report. To learn more about the report’s findings, visit his Paychex booth (West Hall, #3621) at the 2023 Society for Human Resources Management (SHRM) Annual Conference and Exhibition in Las Vegas, June 11-14. Please stop by.
Survey method
The 2023 Paychex Pulse of HR Survey was conducted from February 24 to March 31, 2023 via an online survey. The report surveyed 1,350 HR leaders (HR directors, HR directors, HR vice presidents/SVPs, HR directors/managers, and business principals (owners, founders, CEOs, presidents) in US companies with 5 or more employees. , Partners) and Talent Management Directors). This is his seventh in a series of annual benchmarking studies examining HR leaders’ challenges, priorities and use of technology.
About Paychecks
Paychex, Inc. (Nasdaq:PAYX) is a leading provider of integrated human capital management solutions for human resources, payroll, benefits and insurance services. Paychex enables business owners to focus on growing and managing their businesses by combining innovative Software-as-a-Service technology and mobility platforms with dedicated, personal services. With his 50 years of industry expertise behind him, Paychex has served more than 730,000 payroll clients in the U.S. and Europe as of May 31, 2022. pays one of his 12 employees. Learn more about Paychex and stay connected by visiting www.paychex.com. twitter and LinkedIn.
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