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Since last month’s announcement of Microsoft’s generative AI-powered 365 Copilot, described as changing “the work we know”, the company has been busy integrating the technology into other applications.
Today, Microsoft announced the addition of Copilot to Viva, its employee engagement and experience platform, which launched in February 2021. It was part of a bet on the future of remote work. Now the company is betting on the power of Viva’s generative AI. According to the blog post, Viva’s Copilot “is built on the Microsoft 365 Copilot System, giving leaders a whole new way to understand and engage their employees.”
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Microsoft 365 Copilot combines OpenAI’s GPT-4 with Microsoft Graph data (from calendars, emails, chats, documents and meetings) and Microsoft 365 apps such as Teams, Word, Outlook and Excel. Microsoft Viva’s Copilot will begin rolling out to customers later this year, according to the company.
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Viva’s Microsoft Copilot Streamlines Employee Communications
A new Microsoft study, the Work Trends Index Special Report, released today finds that high employee engagement correlates with better financial performance, and that employee engagement is a key part of overall performance. I was. The research shows that companies with high employee engagement focus on clarity through purposeful employee communication and goal setting, using data to build a powerful “feedback flywheel.” , continuously improving over time.
This is where AI comes into play. According to a company blog post, Viva’s new Copilot feature is focused on streamlining employee communications and improving organizational coordination.
For example, Viva Goals Copilot can create OKR recommendations based on existing Word documents, summarizing OKR status, identifying blockers, and suggesting next steps. Viva Engage with Copilot can spur ideas for posting on your company intranet page. Viva Glint’s Copilot analyzes employee feedback and will be added to the platform in July to help summarize her comments on thousands of employee surveys.
About 20 million people actively use Viva every month. The platform’s suite of tools is used within Microsoft Teams and other web-based and mobile experiences.
Kirk Koenigsbauer, CVP and COO of Microsoft’s Experience and Devices Group, said: “You want that experience to be right there. [in the application]”
Bringing the “commercial rigor” your organization wants
Microsoft 365 Copilot runs through the company’s OpenAI implementation built on Azure. Koenigsbauer says it provides the “commercial rigor” that organizations demand: compliance, control, and security features.
“This is important for these organizations because they don’t want their data exposed on the public internet,” he said. “We promise that the data that users use as prompts in these Copilot experiences will never be used to train large scale language models, nor will it ever be used to train large scale language models. It doesn’t leak outside the organization, which is really, really big.”
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