Unless otherwise specified, tsx/nyse/pse: mfc sehk: 945
Ranked in the top 5 in the insurance industry
Toronto, June 23, 2025 /PRNewswire/ -Manulife is ranked first in the first obvious AI index artificial intelligence (AI) maturity life insurance category, ranked in the top five in the insurance industry, and ranked in the top 10 in all measured categories.
“We are extremely proud to be clearly recognized in our AI leadership. We are early adopters of AI and have spent time embedding it throughout our business to make a meaningful impact,” he said. Phil WitheringtonPresident and CEO, Manurif. “As our industry is experiencing the true inflection point of AI adoption, today's perceptions provide the confidence that Manulife is on track to derive concrete growth, increased productivity and increased financial performance, and deploying through AI deployment across our business.”
The Insurance Explicit AI Index assesses AI maturity across 30 of the most prominent insurance companies in North America and Europemeasures progress across four key categories: talent, innovation, leadership, and transparency.
Developed by the AI Benchmark Platform, this first similarity index covers major living, property, victims, combined and reinsurance groups, providing the most comprehensive benchmark of AI maturity in the insurance sector. North America and Europe.
“The appointment of a Top Life Insurance Company to mature AI reflects how deeply we embed AI throughout our business,” he said. Jody WallisManurif's global chief AI officer. “We integrate AI into the heart of our operations around the world and provide meaningful impact through the deployment of responsible, practical AI that our customers and colleagues can feel.
Manulife worked particularly well in the leadership and transparency category, and was led by the company's responsible AI principles, reflecting strong support and enthusiasm from the executive leadership team, as well as strategic investments in AI solutions across the company and region.
“Our index highlights insurers who truly scale AI capabilities and set broader industry standards. Alexandra Mousavizadehco-CEO and co-founder emberident. “Its strong performance, particularly around leadership and transparency, is a testament to Manulife's multi-year investment in AI across the company.”
“This perception reinforces our commitment to deploying AI at scale,” he said. Karen LeggettGlobal Chief Marketing Head at Manulife. “The rankings on the obvious AI index of Manulife Insurance validate that AI initiatives change the way we operate, creating value in many parts of our organization, and developing solutions that help our customers live longer, healthier, wealthier lives.”
Manulife expects digital investments and capabilities, including AI-enabled extensions, to generate triple-fold returns on investment over the five years leading up to 2027. 600 million dollars Profit1 It was realized worldwide in 2024 through digital customer leadership initiatives.
Wallis clearly participates in the AI Insurance Index launch roundtable Tuesday, June 24thth 10:00 – 11am. If you are effectively interested in participating, please register online at https://evidentinsights.com/events/the-evedident-ai-insurance-index-launch-loundtable/.
For more information about Manulife's AI progress, please see. manulife.com/ai
The fully apparent AI index report and accompanying methodologies are available at https://evidentinsights.com/insurance-ai-index/.
Forward-looking notice
This document contains forward-looking statements relating to the use of digital features, including AI and AI-enabled tools, within the meaning of the “safe harbor” provisions of the Canadian provincial securities law and the US Private Securities Litigation Reform Act of 1995. Although we believe that the expectations reflected in such forward-looking statements are reasonable, such statements contain risks and uncertainties and should not place undue confidence in such statements. Certain important factors or assumptions apply when preparing forward-looking statements, and actual results may differ materially from the results expressed or implied in such statements. Important factors that may cause actual results to differ materially from expectations include, but are not limited to, general business and economic circumstances. Changes to laws and regulations regarding the use of AI-enabled tools. Ability to implement digital plans and deploy future digital use cases. The ability to adapt products and services to changing markets. Ability to attract and retain key employees. and our ability to protect our intellectual property and exposure to allegations of infringement from others. Additional information on important risk factors that may result from actual results may be found in the most recent annual and interim reports and elsewhere in filings with Canadian and U.S. Securities Regulatory Authorities.
Forward-looking statements in this document are made as of the date of this document, unless otherwise stated. We do not commit to updating forward-looking statements except as required by law.
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1 Benefits of the Global Digital Customer Leadership Initiative include cost savings, growth absorption, revenue benefits (margin business), and new business CSM growth (insurance). |
About Manurife
Manulife Financial Corporation is a leading international financial services provider that helps our customers make decisions easier and improve their lives. We have a global headquarters Toronto, Canadawe will work as a manurife Canada, Asiaand Europeand mainly as John Hancock in USproviding financial advice and insurance to individuals, groups and businesses. Through Manulife Wealth & Asset Management, we provide global investment, financial advice and retirement planning services to individuals, institutions and retirement planning members around the world. By the end of 2024, it had over 37,000 employees, over 109,000 agents and thousands of distribution partners, serving over 36 million customers. Exchanged as “MFC” Toronto, new yorkand under the Philippine Stock Exchange, and “945” in Hong Kong.
Not all offers are available in all jurisdictions. For more information, please visit manulife.com.
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SourceManulife Financial Corporation

