IBM leverages AI to reduce costs and improve efficiency – Digital Transformation News

IBM is actively leveraging artificial intelligence (AI) to reduce costs and improve efficiency across its operations. Viswanath Ramaswamy, vice president of technology for IBM India and South Asia, told FE that IBM is first testing many of its products and services by implementing generative AI. Build use cases that benefit your customers,” Ramaswamy said. “For example, we have introduced a purpose-built conversational AI-powered platform for IBMers globally called AskHR. This platform is changing the way HR teams work and empowering them to focus on the more important tasks at hand. I can now focus,” he added.

The platform delivers better speed, satisfaction, productivity, and optimized inputs that lead to better outcomes. Some media reports in March suggested that IBM would be cutting jobs. in marketing As part of our cost-cutting measures, we have reduced the number of employees in our Communications and Telecommunications departments. However, the exact number of employees affected was not disclosed. Approximately 59% of large corporate organizations in India According to IBM, companies are now actively using AI in their businesses. This statistic is from the IBM Global AI Adoption Index 2023. The report highlights that early adopters are accelerating their investments in AI, particularly in research and development and workforce reskilling. “Indian companies are increasingly relying on AI to automate key business processes and reduce costs,” says Ramaswamy. He said. Common applications include automating manual tasks, enhancing customer self-service, and improving recruitment and HR operations.

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