Do you think Big Business Process Outsourcers (BPO) just handles basic customer service? Think about it again. In a recent research interview with OPUS, Ian Jacobs sat down with Daniel Hong, TP's Vice President of Global Market Strategy, to explore how AI is reshaping its B2B sales initiative and driving measurable business outcomes for clients around the world.
Daniel Hong shared insights about how TP leverages AI to go far beyond traditional outsourcing. From automating repetitive tasks to delivering superpersonal outreach and smarter lead generation, TP's sales team uses AI every day to make B2B sales faster, more efficient and more effective. This approach is at the heart of what TP calls “revenue as a service.” This is a comprehensive model that supports the entire sales lifecycle, from lead generation to post-sales support.
Check out the full interview here:
https://www.youtube.com/watch?v=o8kcv5nv0c8
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