Washington DC, April 13, 2026 – A new national poll from Epoch AI/Ipsos finds that half (50%) of Americans report using an AI service in the past week, with ChatGPT emerging as the leading platform. The study found that AI users use these tools multiple times a week across a wide range of tasks, from information retrieval and writing assistance to creative work and professional applications. A remarkable percentage of workers are leveraging these tools at work, and AI is simultaneously automating some tasks for workers and freeing them up to take on new tasks.
Detailed findings:
1. Half of Americans now participate in AI services, with ChatGPT leading the way.
- Half of Americans (50%) say they have used an AI service in the past week.
- ChatGPT leads in usage at 31%, followed by Google Gemini (21%), Microsoft Copilot (11%), and Meta AI (8%).
- Two-thirds (65%) of AI users report using AI services on multiple days in the past week, and 16% use AI almost every day.
2. AI users tackle a wide range of tasks with information and productivity at the forefront.
- Four in five (80%) AI users have used AI to find information or get recommendations.
- The majority report using AI to create or edit text (59%), advise or learn (55%), and brainstorm ideas (53%).
- Many are also using AI for creative and technical tasks, such as image creation (44%) and data analysis or programming (37%).
3. AI is becoming integrated into everyday workflows and digital tools.
- Users access AI through multiple channels. 75% will type prompts directly, 48% will let AI do web searches, and 41% will upload files or documents for analysis.
- Many people are encountering AI through integration capabilities. 47% of Google Gemini users see an AI overview in search results, and 61% of Microsoft Copilot users access an AI overview within products such as Word, Excel, and Teams.
4. Employees are implementing AI in their professional work, but they often rely on personal accounts for access.
- Among employed AI users, half (51%) use AI at least partially for work purposes, 26% use AI primarily for work purposes, and 25% use AI equally between work and personal purposes.
- One in five (20%) employed AI users report that AI now handles tasks they previously performed themselves, and 15% have taken on new responsibilities enabled by AI.
- Half (50%) of people using AI at work rely solely on personal subscriptions or free access, and one-third (33%) use AI services provided by their employer.
About research
This poll was conducted from April 3, 2026 to April 6, 2026 using probability-based KnowledgePanel®. The poll is based on a nationally representative probability sample of 2,021 adults aged 18 and older.
The study was conducted in English. Data is weighted to adjust for gender by age, race and ethnicity, census region, metropolitan status, education, household income, 2024 vote choice, and party identification. The party identification benchmark is from the 2025 NPORS annual survey, with mid-year adjustments estimated across aggregated KnowledgePanel surveys to account for changes in panelists’ party identification over time. Demographic benchmarks are based on the March 2025 Supplement of the U.S. Census Bureau’s Current Population Survey (CPS).
- Gender by age (male, female) (18-29, 30-44, 45-59, 60+)
- Race/Hispanic (non-Hispanic white, non-Hispanic black, other, non-Hispanic, Hispanic, two or more races, non-Hispanic)
- Educational background (less than high school, high school, some universities, bachelor’s degree, master’s degree or higher)
- Census region (Northeast, Midwest, South, West)
- Metropolitan status (metro, non-metro)
- Household income (less than $25,000, $25,000 – $49,999, $50,000 – $74,999, $75,000 – $99,999, $100,000 – $149,999, $150,000 and above)
- 2024 Vote Choice (Trump, Harris, Another Candidate, Didn’t Vote)
- Party ID (Democratic Party, Lean Democratic Party, Republican Party, Lean Republican Party, Independent/Other)
For results based on the entire sample of adults, the margin of sampling error is plus or minus 2.2 percentage points at the 95% confidence level. The margin of sampling error takes into account design effects and was 1.02. The margin of sampling error is higher and depends on the results based on subsamples. In reporting survey results, percentage points are rounded to the nearest whole number. As a result, the percentages for a particular table column may total slightly higher or lower than 100%. For questions that allow multiple answers, the column total can significantly exceed 100%, depending on the number of different answers provided by each respondent.
For more information on this news release, please contact us below.
Scott Gardner
Vice President of the United States
public relations
[email protected]
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