Company uses Vertex AI to revolutionize sales processes
Fort Lauderdale, Florida and sunnyvale, california, June 7, 2023 /PRNewswire/ — Google Cloud and GA Telesis, a global leader in innovative integrated civil aviation services, today announced that GA Telesis will deploy Google Cloud’s generative AI technology to serve the world’s leading passengers Announced to revolutionize parts sales and service processes. and freight forwarders. By adopting Google Cloud as its AI innovation partner, GA Telesis leverages Google Cloud’s generative AI technology to quickly understand and respond to the hundreds of thousands of customer orders it receives each year from airlines operating on every continent. To do.
As a leading supplier of critical equipment to the aviation industry, where long-term relationships and trust are the foundation of many commercial transactions, GA Telesis sales staff serve customers worldwide seeking quotes for replacement parts for all types of commercial aircraft and jet engines. We are receiving inquiries from . General inquiries are not standardized and sales representatives are asked to identify relevant aircraft or jet engine models, applicable codes, quantities required, desired condition and provenance, and often when the most important parts are available. It needs to be deciphered quickly where it is needed and so on. In addition, inquiries are often urgent and logistics must also be taken into account for airlines to meet on-time standards. The team at GA Telesis is expected to accomplish seemingly impossible feats in minutes, not hours.
GA Telesis is a Google Cloud Vertex AI The platform is designed to help companies tune and deploy machine learning models to rapidly build innovative AI applications. Leveraging a new data extraction solution built in-house by GA Telesis’ technology team, GA Telesis is able to automatically create purchase orders, provide customers with quick quotes, and have their sales team email Eliminates the need to manually cross-reference inventory availability.
“Personal and responsiveness to customer requests is a critical part of our business and a key way to differentiate us. “The numbers have grown exponentially. We needed a way to extend responsiveness without removing the personalized service we provide.” Abdul Moaveri, CEO of GA Telesis. “The accuracy of Google Cloud’s generative AI solutions and the practicality of the Vertex AI platform have given us the confidence we needed to bring this cutting-edge technology to the heart of our business and achieve our long-term goal of zero-minute response times.” rice field. “
“Our work with GA Telesis is a great example of how our generative AI tools can be applied quickly and effectively to create better customer experiences,” he said. Carrie Tharp, Vice President of Industry, Google Cloud. “In an industry where speed really matters, the ability to respond quickly to customers will help GA Telesis continue to provide excellent service while expanding its ability to take on new business opportunities.”
About Google Cloud
Google Cloud accelerates the digital transformation capabilities of any organization’s business. Google delivers enterprise-grade solutions powered by Google’s cutting-edge technology, all on the industry’s cleanest cloud. Customers in over 200 countries and territories rely on Google Cloud as a trusted partner to enable growth and solve their most important business problems.
About GA Telesis
GA Telesis is a leading provider of integrated services in the civil aviation industry. Through the GA Telesis Ecosystem™, the company is clearly positioned to leverage its resources to create innovative solutions for its customers across his six continents. It consists of global businesses including Logistics solution and MRO service The GA Telesis Ecosystem™ provides airlines with unparalleled resources, including business units for landing gear, component/composite and turbine engine repair, as well as digital solutions. Our core business is our mission to ensure “customer success” built on our unrivaled reputation for excellence and integrity.
Source Google Cloud
