This voice is automatically generated. Please let us know if you have any feedback.
Diving overview:
- Artificial intelligence has a complex place in the workplace, according to the results of a joint survey by Express Employment Professionals and Harris Poll. A majority of hiring managers told pollsters that Generative AI is expected to improve efficiencyAdditionally, 62% said AI automation could “degrade their brand personality.”
- However, the majority (90%) of job seekers surveyed said their concerns about AI are growing, citing concerns about reliance on AI, a lack of entry-level jobs, and the loss of problem-solving ability due to technology.
- The researchers noted that there are “constructive paths forward.” The survey results said recruiters see AI as a way to make workflows more efficient and not necessarily reduce headcount, but the company said the outlook “also depends on whether companies invest in training and prepare employees to take advantage of AI, along with skills that cannot be replaced by technology.”
Dive Insight:
Various studies are trying to understand whether generative AI can help improve productivity in the long term. For example, three out of four knowledge workers surveyed by Glean’s AI Work Institute said: AI increases productivityHowever, only 13% can say that AI has “significantly improved” their organization’s performance.
Glean researchers say that workflows now include a workforce they call “.bot sitterIn this same vein, a recent report by Penn State University and the University of Southern California highlights how certain types of tools work. AI work that feels meaninglessActivities such as copying and pasting AI output can reduce employees’ sense of ownership in their work. This is consistent with the Express Employment Professionals-Harris Poll finding that negative sentiment towards AI in the workplace remains despite the expected productivity gains.
AI is also fueling concerns about productivity and engagement, as well as concerns about risk and compliance. Litigation risks related to AI Of particular note, leaders expressed the need to be “litigation prepared,” according to the Norton Rose Fulbright report.
