MONTREAL & SAN FRANCISCO, July 12, 2023 (Globe Newswire) — Coveo (TSX: CVO) proudly announces that it has been selected. Received the “Best LLM Application” award in the AI Breakthrough Awards program. The annual AI Breakthrough Awards program aims to celebrate excellence in various AI and machine learning categories and reward innovation, hard work and success. This year’s program attracted more than 3,200 nominations from more than 20 countries around the world. Coveo’s awards recognize outstanding achievements of the Coveo Relevance Cloud. TMs AI platform.
The award-winning features selected in the AI Breakthrough Awards are: Coveo Smart Snippets — Advanced question answering capabilities powered by LLM. Smart Snippets uses Coveo’s artificial intelligence platform in conjunction with the Large Language Model (LLM) framework to interpret user queries and return more relevant paragraphs and answers. Coveo Smart Snippets parse documents (such as HTML) and display only the most relevant paragraphs or answers, so users don’t have to click links to read the source document itself. By leveraging this question-answering capability with Coveo’s secure, unified index, Coveo ensures users receive personalized, accurate, contextual, and authoritative answers, resulting in reduced customer effort. , improve self-service success rates and improve service delivery cost metrics.
The emergence of generative AI, driven by LLM breakthroughs, requires organizations to deliver more sophisticated and comprehensive conversational responses and reshape customer and employee experiences beyond traditional search links. I’m here. Building on years of successful implementations of his LLM with smart snippets and case classification in large enterprises, Coveo continues to innovate with the recent introduction of an enterprise-grade generative AI solution. Coveo Relevance Generation Responseharnesses the power of LLM technology in conjunction with market-leading Coveo’s Coveo Relevance Cloud.TMs An AI platform that meets enterprise-specific requirements for security, privacy, real-time sources of truth, relevance, and access to diverse content sources. For businesses to create trusted, generated experiences, LLM must be paired with mature and trusted AI search and relevance capabilities.
“We are thrilled to receive this award from AI Breakthrough. We have witnessed a fundamental shift from searching for documents and links to searching for answers and advice with LLM and GPT technology,” said President, CTO and Co. Founder Laurent Simoneau said: of Coveo. “Companies are increasingly interested in leveraging generative AI and LLM in a safe and accurate way to meet the growing expectations of their customers. Based on years of experience leveraging LLM, including smart snippets, the recently introduced Coveo Relevance Generative Answering — Hallucinations, Truth, Security, Privacy, Truth, are currently preventing companies from leveraging this technology on their brands. It is a reliable and innovative solution that addresses key CIO pain points caused by GenAI shortcomings, such as the lack of sources of information in a secure way.”
“Coveo Smart Snippets enable businesses of all sizes to deliver what today’s consumers expect by making customer search results personalized, automated, and relevant. Congratulations on winning the ‘Best LLM Application’ award,” said James Johnson, Managing Director of AI Breakthrough. “People expect relevant answers, not links to articles. Thanks to Coveo AI, with smart snippets, businesses can take advantage of high-quality self-service and agent-assisted services to Coveo continues to innovate how LLM and GenAI are used, and is uniquely positioned to securely deliver these capabilities to enterprises.”
For a first-hand demo of Coveo AI, check out the demo below. Coveo Relevance Generation Response Active.
About Coveo Solutions
We believe AI is a competitive imperative to delivering the fun and relevant digital experiences people expect while maximizing profitability. Coveo accelerates the adoption of AI platforms in enterprises, helping them personalize every experience and monetize at scale.
Coveo related clouds™ platform is a market-leading AI platform that powers search, recommendations, personalization and merchandising intelligence in digital experiences across commerce, services, websites and workplace applications. Coveo’s platform includes analytics, AI model testing capabilities, and can be easily integrated into virtually any digital user experience offered by large enterprises. Our platform is cloud native he SaaS, multi-tenant, API first, headless.
Coveo is a pioneer in applying AI within the enterprise. Our Coveo Relevance Generative Answering capability integrates LLM technology with Coveo’s platform to feed a common, secure, unified index and real-time content to generative AI, resulting in massive relevance, consistent factual help ensure reliable sources of information across channels. Specifically, it solves key challenges seen in other generative AI platforms for the enterprise.
We help hundreds of the world’s leading brands create tangible economic value. We believe our platform is differentiated by sophisticated applied AI designed to deliver relevant, bespoke digital experiences that drive superior business outcomes. Additionally, our platform’s scalability, rapid time to value, enterprise-grade security and compliance, and native integration with other third-party technology applications set us apart. We are a Salesforce Summit ISVforce Partner, SAP.Ⓡ Approved apps, and Adobe Accelerate Exchange partners.
About AI Breakthrough
AI Breakthrough Awards Program Dedicated To Recognizing Excellence In Artificial Intelligence Technologies, Services, Companies And Products As Part Of Tech Breakthrough, The Leading Market Intelligence And Recognition Platform For Global Innovation And Leadership doing. The AI Breakthrough Awards publicly recognize the achievements of AI companies and products in categories such as AI Platforms, Robotics, Business Intelligence, AI Hardware, NLP and Computer Vision. For more information, please visit AIBreakthroughAwards.com.
Forward-Looking Information
This press release contains “forward-looking information” and “forward-looking statements” (collectively, “forward-looking information”) within the meaning of applicable securities laws. This forward-looking information may include statements such as “may,” “will,” “should,” “could,” “may,” “will,” “achieve,” Identified by the use of terms and phrases such as “will” and “expected”. “, “intend”, “estimate”, “anticipate”, “plan”, “predict”, “believe”, “continue”, “goal”, “opportunity”, “strategy”, “plan” , “Forecast”, “Forecast”, “Forecast” or “Probability”, negativity of these terms, and similar terms, including references to assumptions. However, not all forward-looking statements contain these terms and phrases. In addition, statements that refer to expectations, intentions, projections or other characteristics of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but represent management’s expectations, estimates and projections regarding future events or circumstances.
Forward-looking information is necessarily based on a number of opinions, estimates and assumptions that we believed to be appropriate and reasonable as of the date such statements are made. Although the forward-looking information contained herein is based on reasonable assumptions, actual results may differ from the forward-looking information contained herein. Certain assumptions made in preparing the forward-looking information contained herein include, but are not limited to: our ability to take advantage of growth opportunities and execute our growth strategies; Ability to attract new domestic and foreign customers. Successful efforts to expand product portfolio and market reach. Ability to maintain good strategic relationships with partners and other third parties. future capital requirements; Liquidity available under our revolving credit facility. Accuracy in estimating market opportunities and growth forecasts. our success in identifying and evaluating acquisitions, partnerships and joint ventures, as well as financing and integration; Ability to carry out expansion plans. Significant influence of our major shareholders. And the future impact of the COVID-19 pandemic. In addition, forward-looking information is subject to known and unknown risks, uncertainties and other factors, many of which are beyond our control, and may not reflect actual results, levels of activity, Performance and results may differ materially from those expressed. or, including, but not limited to, macroeconomic uncertainties and the risk factors described under “Risk Factors” in our recently submitted Annual Information Form available on our SEDAR Profile at www.sedar.com information that is implied by such forward-looking information that is not There can be no assurance that such forward-looking information will be accurate, as actual results or future events could differ materially from those projected by such information. Accordingly, prospective investors should not place undue reliance on forward-looking information, which speaks only as of the date hereof.
In addition, we operate in a highly competitive and rapidly changing environment. We have sought to identify important risk factors that could cause our actual results to differ materially from those contained in the forward-looking information, including other risks not currently known to us. There may be risk factors or other risk factors currently believed not to be material that could cause actual results. Results and future events may differ materially from those expressed in such forward-looking information.
As a result of such risks and uncertainties, actual outcomes or results may differ materially from those projected in this forward-looking information and you should not rely on this forward-looking information. Additional information will also be included in other public documents that we may publish from time to time in his SEDAR profile at www.sedar.com. The forward-looking information provided in this press release relates only to events or information as of the date of the press release and is expressly qualified in its entirety by this cautionary statement. Except as required by law, we do not make forward-looking statements after the date the statement was made or to reflect occurrences, whether as a result of new information, future events or otherwise. We do not undertake any obligation to update or correct the information on. of unforeseen events.
contact address
Highwire PR Kobeo
media@coveo.com
+1 418-263-1111
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