In this Business Talk interview with Michael Avery, Henry van Deventer talks about how digital tools are transforming the financial sector.
Van Deventer is Liberty's head of omnichannel advice and has more than 20 years of experience working in the financial sector.
During this time, he has focused on building, developing, and delivering financial planning and investment solutions to financial advisors, major banks, and global financial services companies.
In his current role, Mr. Van Deventer's responsibilities include leading global research and thought leadership on trends in areas such as customer engagement and financial advice.
Because of his expertise in carrying out these responsibilities, he is a frequent figure in the media and lectures and lectures internationally on financial planning, behavioral finance, and personal financial strategies.
Van Deventer holds a Bachelor of Commerce and a Bachelor of Laws from the University of Pretoria and a Postgraduate Diploma in Financial Planning from the University of the Free State.
interview
In this Business Talk interview, Van Deventer outlines how good financial advice can act as a stabilizing factor in household finances and positively impact long-term financial behavior.
Mr. Van Deventer details how an omnichannel approach to financial advice improves customer outcomes while helping insurers increase profitability.
We also discuss how AI and predictive analytics are transforming the role of financial advisors, and how this evolution will lead to a healthier and more resilient insurance sector.
Van Deventer concluded the interview by touching on the mindset and skills that will define the next generation of skilled advisors.
Watch the interview with Henry Van Deventer below.
