Automation Anywhere Brings New Generative AI Capabilities to Automation Success Platform Powered by Google’s LLM and Vertex AI
London, June 13, 2023 /PRNewswire/ — automation everywhere and Google Cloud today announced an expanded partnership to combine the power of generative AI and intelligent automation to accelerate AI adoption and make AI accessible to every enterprise.
Automation Anywhere is leveraging Google Cloud’s Large Language Model (LLM) via Vertex AI to build and launch new generative AI capabilities on the Automation Success Platform. Companies today rely on the Automation Success Platform to automate common front- and back-office processes in areas such as HR, finance, IT, and supply chain. Our partnership with Google Cloud enables new value and automation use cases for our customers using generative AI, including:
- Empowering citizen developers: Businesses can build automation from natural language with the Automation Success Platform and Google Cloud’s generative AI to move from idea to automation faster than ever before. Generating Vertex AI Harnessing the power of AI models, automation builders can use natural language to easily describe what they want and execute their processes in Automation Anywhere.
- Automated data summarization: By expanding the depth and scope of document types available for business process automation, users will be able to extract data from complex, unstructured documents such as contracts, resumes and waybills. This allows automation to be used for even higher impact use cases in healthcare, financial and legal services, all with significantly improved accuracy.
- Communicate directly with your customers: Virtual or human support center agents can leverage natural language processing to respond to customer issues and automatically generate personalized, pre-populated email responses.. From there, you can quickly and easily generate call summaries and other reports and integrate them into your customer relationship management (CRM) system.
- Accelerate the underwriting process: In the highly competitive commercial loan industry, automation can be used to collect and summarize all loan application information to accelerate the underwriting process and optimize close cycle times. This improves accuracy, reduces risk, improves customer experience, and increases employee satisfaction.
“Generative AI is sparking a new wave of technological advancements that will enhance the way we work normally by increasing employee productivity and transforming business operating models,” said Automation Anywhere. EMEA Vice President Raj Mistry said. “By using Automation Anywhere with Google Cloud, companies can work with his Generative AI to improve team performance and enable organizations to effectively scale and maintain security. It helps transform traditional customer engagement methods.”
“Generative AI streamlines complex business processes, allowing users to generate content at the click of a button.” Bruno Heath, Google Cloud EMEA, Managing Director of Partners and Channels. “Our partnership with Automation Anywhere strengthens our generative AI offering by accelerating the capabilities of our technology through the speed of automation and transforming key business areas such as customer engagement, employee productivity and app development. increase.”
This new combination of Google Cloud’s generative AI and Automation Anywhere builds on years of AI work between both companies and hundreds of mutual customers.
Google Cloud and Automation Anywhere also have a deep go-to-market partnership focused on driving customer success, and the Automation Success Platform is available via Google Cloud Marketplace.
Automation Anywhere and Google Cloud will be announcing additional integrations between Vertex AI and Automation Success Platform in the coming months. This makes any integration generally available to customers. July 2023.
Interacting with Automation Anywhere:
About Automation Anywhere
Automation Anywhere is the #1 cloud automation platform, providing automation and process intelligence solutions for every industry to automate end-to-end business processes and enable the fastest path to enterprise transformation. The company offers the world’s only cloud-native platform that combines RPA, artificial intelligence, machine learning and analytics to automate repetitive tasks and build enterprise agility. It frees humans to pivot on the next big idea and build deeper customer relationships that drive business growth. For additional information, please visit: www.automationanywhere.com.
Automation Anywhere is a registered trademark/service mark of Automation Anywhere, Inc. usa and other countries. Other parties’ trademarks are the property of their respective owners.
About Google Cloud
Google Cloud accelerates the digital transformation capabilities of any organization’s business. Google delivers enterprise-grade solutions powered by Google’s cutting-edge technology, all on the industry’s cleanest cloud. Customers in over 200 countries and territories rely on Google Cloud as a trusted partner to enable growth and solve their most important business problems.
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Source Automation Anywhere, Inc.
