high tech
June 18, 2025
Over the next three years, artificial intelligence (AI) is set to drive unprecedented change across all sectors. But one truth remains clear as companies compete to adopt new technologies. A prosperous organization is one that doubles what makes them human.
The World Economic Forum's Future of Jobs Report emphasizes that 77% of leaders believe they need to better manipulate existing workers to do better work with AI.
According to Ciaran Bollard, CEO of the Institute of Corporate Governance, a new leadership perspective is emerging. This values empathy, creativity, critical thinking and emotional intelligence as essential skills in the age of automation.
“Successfully integrating AI is not a technical challenge, not a leadership challenge. Many digital transformation efforts fail not because of the technology itself, but because of lack of clear communication, poor vision, and poor organizational cohesion. These risks are only amplified when AI enters the equation.”
To navigate the earthquake changes brought about by AI, leaders must go beyond technical implementation and focus on the human side of transformation.
Bollard continues. “It means setting up a clear organizational-wide vision for how AI is used, communicating transparently with employees, providing both emotional and practical support throughout the journey. We need to strengthen our shared sense of purpose, reinforce support rather than replacing human contributions, and respect the legacy processes that led us here.
“The key is that we need to invest in personalized upskills and development to ensure that every employee is prepared for the future. Leadership in the age of AI starts with empathy, clarity and inclusion.”
The interests will not be high. Research shows that by 2030 up to 300 million jobs could be evacuated by AI, with 9-20% of the global workforce expected to undergo major changes within just five years.
Bollard concludes: Organizations need to work with AI to create more efficiency and faster creativity by providing a clear and extensive guide to how to use AI. It's time to accept AI and remove the stigma of its use. By combining a clear direction with a human-first approach, organizations can turn disruption into opportunities and make AI work for everyone. Now is the time to lead with vision, empathy and intention. By embracing both technological innovation and human strengths, organizations can unleash sustainable values. Not just for the final line, but for people, customers, society as a whole. ”
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