Aryza acquires Umbrella Tech to advance collections intelligence with voice-based Agentic AI for the global collections and collections industry | For Enterprises

LONDON, April 15, 2026 /PRNewswire/ — Aryza, a global provider of E2E AI-enabled automation software across the credit and debt lifecycle, has acquired Umbrella Tech, a Toronto-based leader in voice-based agent AI for the financial services industry.

This acquisition significantly expands the intelligence of Aryza’s Agentic Collections & Recovery, integrating human-like conversations into its existing conversational AI and digital collections platform, Aryza Engage. With ultra-realistic voices and advanced voice analytics, Umbrella Tech enables organizations to accurately and quickly automate collection, customer service, and compliance efforts with multilingual support in over 100 languages ​​around the world.

Companies using this solution report increased customer engagement, reduced operational costs, and improved recovery performance while fundamentally transforming how they manage their collections operations, including:

• AI-driven omnichannel recovery delivers significant ROI and enables compliant, always-on, 24/7 engagement while freeing human teams to focus on complex, high-value customer interactions.
• Complete quality assurance. Move from limited sampling to 100% interaction monitoring to strengthen compliance, improve performance, and reduce operational risk.

Aryza CEO Colin Brown said:

“The addition of Umbrella Tech is critical in Aryza’s efforts to expand its AI capabilities. By integrating Aryza Engage, Aryza’s conversational AI platform, with advanced voice-based agent AI, we are creating a powerful market differentiator. This combination will enable our customers to deploy intelligent, autonomous engagement at scale while driving next-generation agent collection and retrieval globally.”

Sam Ganab, CEO of Umbrella Tech:
“Joining Aryza is a significant milestone for Umbrella Tech and marks the beginning of an exciting new phase of growth. Aryza’s vision and Umbrella Tech’s AI technology establish a solid foundation to expand our capabilities and advance the way organizations manage customer engagement.”

By integrating Umbrella Tech’s AI capabilities with Aryza’s established product portfolio and market presence, the company is better positioned to drive innovation and progress in its mission to deliver smarter, more efficient financial solutions.

About Ariza

Aryza is a global provider of E2E AI-enabled credit and debt lifecycle management solutions, specializing in innovative tools that streamline complex processes in financial services.

Aryza’s solutions combine AI-enabled tools and integrated data sources to help businesses operate more efficiently and make better decisions in areas such as lending, collections, and collections.

Aryza is focused on delivering value through technology, helping organizations improve efficiency, compliance, and customer outcomes.

https://www.aryza.com/

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