In-booth sessions will feature Artera’s agent AI setting new standards for patient access, new insights from Signify research on voice AI for patient access, agent AI education, and more.
Santa Barbara, California, March 6, 2026 /PRNewswire/ — Artera.ioWe will showcase real-world applications that combine human and AI agent intelligence to modify patient communication and translate the potential of AI into proven effectiveness. HIMSS26 (Booth number 6421). As a leader in agentic AI, Artera’s booth #6421 will serve as a hub for agentic AI programming, featuring expert-led masterclasses and live demonstrations of AI agents for communication and patient access workflows. From autonomous scheduling to patient intake, Artera will demonstrate the measurable impact of AI on patient experience and staff efficiency.
Visit Artera at HIMSS 2026 (booth 6421).
Recognized as 2026 Best in KLAS Award Winner (Patient Communication Category) and Reaching $100 million CARRArtera continues to advance the patient communication category through rapid production innovation and unbiased education programs to help healthcare leaders prepare for the transition to agent-based AI.
Artera Booth #6421 Programming
Artera’s booth will feature a schedule of activities designed to provide attendees with in-depth agent AI education, industry insights, and networking and connections.
Fireside chat:
Fireside Chat: Expanding specialty care with voice AI and operational integrity
First look at new insights from Signify research on voice AI for patient access in specialty care
As professional practices migrate to voice AI, this paper analyzes the structural pressures driving the transition, including high call volumes and staffing fluctuations. By positioning patient access as a key means of revenue generation and practice efficiency, we move beyond short-term automation toward long-term operational health. This report provides a rigorous framework to ensure that AI investments deliver measurable financial defensibility and sustained structural stability by implementing an “ROI Confidence Ladder.”
- Speaker:
- Adrianna Hosford, Chief Communications Officer and Head of Marketing, Artera
- Vlad Kozinchenko, Senior Market Analyst, Signify Research
- Tuesday, March 10th at 11am Pacific Time
MCP Explained: A Model Context Protocol for Modern Healthcare Providers
Beyond the AI hype, discover Model Context Protocol (MCP), the “universal connector” that is redefining interoperability and security in healthcare. In this fireside chat, we dive into the basics of MCP and how this protocol can help minimize AI illusions and risks, creating a more secure foundation for patient interaction automation. Learn how to prepare your organization for the next generation of practical agent-based healthcare.
- Speaker:
- Zach Wood, Chief Product and Strategy Officer, Artera
- Josh Young, Vice President of Technology, FDB (First Databank)
- Wednesday, March 11th at 11am Pacific Time
Healthcare education session with AI agent:
Winning the Age of Agents: A Masterclass in AI Agents for Patient Communication and Access
Go beyond the AI hype and learn how to evaluate, deploy, and scale autonomous agents that actually work in your organization.
- Speaker:
- Noor Noush, Senior Content Specialist, Artera
- Hayden Smith, Solutions Architect, Artera
- Tuesday, March 10th and Wednesday, March 11th at 1:30pm PT
Education office hours and content:
- Get one-on-one access to Artera’s education team to answer your questions and help solve your specific patient access needs. Artera customers are welcome to make a reservation or simply stop by.
- Tuesday, March 10 and Wednesday, March 11 from 10 a.m. to 11 a.m. PT
- Mr. Altera Deciphering AI Agents for Healthcare Education Series is designed to help healthcare leaders navigate the complex landscape of agent AI, analyzing key considerations such as model context protocols and a robust security framework to help you make informed decisions and find the right agent solution for your organization. This will be located within the booth and will be accessible to attendees.
All-day coffee bar, AI demos, and networking opportunities
- Coffee bar: Grab a coffee, meet our team, and see our AI agent in action. Our patient communications experts will be on-site to share proven best practices and show attendees why more than 1,000 healthcare organizations trust Artera as a safe extension of their staff.
- networking: Join us for the HIMSS Brew & Bites Booth Crawl on Tuesday, March 10th from 2pm to 4pm PT.
- AI product demo: Watch a live demonstration of Artera’s AI agent in action. We demonstrate how Artera’s Agentic AI solution combines human and agent intelligence to automate a wide range of administrative and clinical workflows, including scheduling and rescheduling, pre-appointment cancellations and confirmations, RX refills and updates, post-appointment and discharge follow-up, triage management, common FAQs, care gaps, and more.
To schedule a one-on-one meeting with an Artera representative during HIMSS26, please visit: https://artera.io/events/himss/.
“At Artera, we’ve never thought of ourselves as just a product. We’re a partner in transforming patient communication, and HIMSS 2026 is an opportunity to do that out loud,” said Adrianna Hosford, chief communications officer and marketing officer. “Artera booth programming is designed for healthcare providers looking to thoughtfully and responsibly bring agent AI into their organizations. We believe the future is not just humans or just AI, but intelligence that works together to improve the patient experience. We’re here to help healthcare providers build that future.”
Experience the best of KLAS Standard
Artera was recently recognized as a 2026 Best in KLAS honoree in Patient Communication, earning consecutive A ratings in all six KLAS rating categories: Culture, Loyalty, Operations, Products, Relationships, and Value. This prestigious rating is based on direct feedback from more than 20 healthcare providers who evaluated vendors across six research categories. For more than a decade, Artera has led the evolution of patient communications, becoming a trusted partner for more than 1,000 healthcare provider organizations. This recognition highlights Artera’s commitment to delivering category-defining innovation and the deep partnerships needed to solve the full range of administrative challenges facing healthcare providers today.
rear Announcing the Virtual Agent Solution At Artera’s customer conference Heartbeat’24 in September 2024, hundreds of healthcare providers deployed Artera agents. AI agent, flow agentand co-pilotsaving millions of staff time and solving patient access problems.
About Altera
altera is a proven agent healthcare company that leverages 10 years of deep expertise to support 2 billion patient communications annually. Our solutions enable humans and AI agents to work together to modify patient communications via text, phone, and web, integrating the entire patient journey from scheduling and registration to billing and more. Trusted by more than 1,000 healthcare organizations (including specialty groups, FQHCs, large IDNs, and federal agencies), Artera directly increases staff efficiency, increases patient engagement, improves provider revenue, and helps patients get the care they need easily and quickly.
Over 2 billion communications per year | Over 200 million patients | 10 years of experience | FedRAMP in progress | www.artera.io
Security first. Always trust. At Artera, security is the foundation, not an afterthought. Our best-in-class InfoSec approach keeps AI secure, compliant, and built for healthcare. Virtual Agent features meet top industry standards such as SOC 2 Type 2, HITRUST certified, and HIPAA compliant. Furthermore, we do not use PHI/PII in training our models. Trust the virtual agent company that has proven for 10 years that security is a top priority.
For more information, please visit: www.artera.io.
Technical and performance disclaimer: Demonstrations and explanations of Artera’s Agentic AI, including autonomous scheduling, AI agents, and Model Context Protocol (MCP) implementations, are provided for informational and illustrative purposes only. Actual performance, including reducing AI hallucinations and increasing staff efficiency, will depend on individual provider configuration, data quality, and environmental variables.
Nothing in this posting shall be construed as a performance guarantee, warranty, or modification to any existing Master Services Agreement or Business Associate Agreement. Participation in Agentic AI Education or the Masterclass does not constitute professional, legal, or clinical advice. Artera’s products are designed as staff augmentation tools and are not meant to replace human clinical judgment or organizational oversight.
Source Altera
