AI expert Barb Hyman, founder and CEO of Sapia.ai;
This month we want to hear your thoughts on the adoption of AI in the enterprise. For many business leaders, AI is a top priority. Please ask me anything This week's question, in partnership with Optus Business, is posed to AI expert Barb Hyman, founder and CEO of Australia's most quietly successful artificial intelligence company, Sapia.ai, which has just raised $17 million in its latest funding round. Of the many great questions we received, we've selected three pressing questions. We hope Barb's answers will help you at this critical moment in economic transformation. AI isn't going away, folks!
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1. I recently watched a video about how every business should be using AI tools in their day to day life. Apart from Chat GPT, are there any other AI tools that can help small businesses that aren’t very tech savvy?
My advice to any business, large or small, is instead of thinking, “I have to use AI,” ask yourself, “What business problem am I trying to solve?” Is it internal efficiency, customer experience, or generating better or more leads?
Then, find out whether you just need to change your process or if there is a tool that can help you solve that problem. If there is a tool that uses AI, evaluate it to ensure it is safe and compliant in the region where you work.
That said, use cases where AI can help solve common problems for small businesses include content creation. For example, Canva has built AI into its existing service to make creating social content quick and easy. Using AI-powered chatbots on your website to qualify leads or provide first-level support is a great way to increase the efficiency of your sales or service processes while maintaining high customer satisfaction.
2. Are there any newsletters we should subscribe to or social media users you would recommend following to stay up to date on all the news trends related to AI?
of “AI Frontiers” by Steve Nouri LinkedIn is a great place to find great articles and TLDR; AI We'll send you email newsletters with global AI news highlights, as well as new products and features as they launch.
I also recommend looking into industry-specific newsletters, which can make AI more approachable and relevant to your industry. For example, at my company, Sapia share LinkedIn Newsletter Tegan Jones regularly hosts seminars for HR leaders Smart Company Her newsletter also features a great weekly roundup of startup AI news. Neural Note.
And of course, my personal LinkedIn Newsletter Here I share my realistic perspective on AI.
3 I'm new to AI and I know I need to understand it before I get left behind. What's the best way to start building an internal AI strategy? Do I need to hire someone to do this?
As always, when considering using AI, you should start with the business problem you're trying to solve. So instead of building an AI strategy, build your business strategy and then consider how AI can help you achieve your strategic objectives.
The value that AI brings to organizations goes far beyond simple automation: its ability to learn and improve over time, when used in the right circumstances, can enhance business processes in ways that humans simply cannot.
When evaluating AI, there are several factors that must be considered, including compliance, security, and fairness. Sapia,we A framework called FAIR A few years ago, efforts began to help organizations ensure that the AI they choose is unbiased, valid, explainable, and inclusive, which is especially important when AI is used to make decisions, either alone or as an input to a human decision-making process.
Another important aspect of AI in any organization is to know common AI terminology and how it relates to the area of the business that is using AI. For example, in HR, Quick Reference Guide Common AI terms and definitions and how they're used in typical HR functions. Building this knowledge within your existing teams is critical to evaluating and implementing AI-driven solutions that have the potential to solve business challenges.
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