White-collar workers are so busy with emails, web chats, and meetings that they are less likely to get the job done, even if they haven't received such training from their company, according to a labor trends index released by Microsoft on Wednesday. It is said that it uses AI tools. And LinkedIn.
According to the report, 75% of people with desk jobs are already using AI at work, and the number of people using AI has nearly doubled in the past six months. The majority of workers using AI, whether baby boomers or his Generation Z, are “bringing their own AI tools” rather than waiting for company guidance.
“People are overwhelmed with digital debt and under pressure at work,” Colette Stallbaumer, general manager of Microsoft's chatbot Copilot and co-founder of Workload, said in a video announcing the report's findings. “It has been done,” he said. “And they're going to turn to AI for relief.” Microsoft (which also owns LinkedIn) stands to win with his AI implementation, and is already benefiting from its own generative AI tools. I am.
The new report is based on labor and employment trends found in a survey of 31,000 desk workers in 31 countries, LinkedIn data, Microsoft 365 data, and a survey of Fortune 500 companies. Here's how generative AI has impacted the workplace since tools like ChatGPT became available in late 2022. While the rapid adoption of AI has raised concerns that it will replace jobs, the report paints a different picture. Overburdened workers are finding their own solutions. Even though companies themselves have been slow to train their employees how to use AI, some business owners are still looking to hire people with the skills to use AI.
The report paints a gloomy picture of worker overload. Almost 70 percent of those surveyed said they were struggling with the pace and volume of work, and nearly half felt burnt out. A user using Microsoft 365 spends the majority of his or her working time communicating with other people in the company and less time working in Word or his PowerPoint. This is a big problem that some AI tools are trying to solve. The report also found that 46% of people want to quit their jobs this year. Conversely, he may need AI skills to get hired elsewhere.
“This is a hot skill set,” says Julie Schweber, senior HR knowledge advisor at the Society for Human Resource Management, which says some recruiters are giving an advantage to candidates with AI experience and skills. I point out. “We all know it's coming. It's going to affect everything in the workplace.”
The report shows that the use of AI among office workers is growing rapidly, but its widespread adoption may be delayed. A Pew survey earlier this year found that only 20 percent of U.S. adults have used ChatGPT for work, but that number has jumped from 12 percent in mid-2023. got it.
Alongside this report, Microsoft also announced advances in its Copilot tool, including an autocomplete feature aimed at encouraging users to receive better output from chatbots. It also features a rewrite feature that adds context to simple prompts, and a “catch-up” chat interface that sends personalized reminders, including information you can use to notify and prepare for upcoming meetings.
