Software applications underpin every aspect of an organization, including how it operates internally and how it interacts with customers and business partners. Today, these applications are growing in number, complexity, and how they interact. At the same time, the demands placed on applications are growing and changing at an increasingly rapid pace.
Established methodologies for software development and adaptation are inadequate to meet these challenges. What is needed is a rethinking of applications, exploring and adopting new ways to improve user experience, features and functionality, performance, security and integration, and interoperability.
But you can’t re-imagine what you can’t see. Full Stack Observability (FSO) is required. This involves capturing, analyzing, and visualizing data from every layer of the technology stack – applications, infrastructure, and user interactions – to better understand how applications behave in different environments and under different conditions. It is included.
Cisco Full Stack Observability (FSO) provides visibility and telemetry from every networking domain, every cloud, application, code, and everything in between.
It uses artificial intelligence and machine learning to use different data elements in real time to dynamically understand how to troubleshoot and identify the root cause of problems faster and more accurately. Cisco FSO is a key enabler for rethinking applications. Here’s how:
Examples of using FSOs
Here are seven ways Cisco FSO can deliver essential insights and insights that enable you to rethink your applications to maximize IT efficiency.
Hybrid application monitoring
Traditional domain-centric monitoring tools make it difficult to map application dependencies, identify the root cause of issues impacting performance, and prioritize issues according to business impact. With Cisco FSO, you can correlate application performance with user experiences and business outcomes, enabling proactive, prioritized management and remediation of issues.
Modern application monitoring
Many enterprises today rely on cloud-native applications, often microservices-based and distributed. Application performance can be degraded by infrastructure-related issues that are difficult to troubleshoot across cloud environments. Cisco FSO enables development teams to monitor and optimize the performance of cloud-native applications hosted on and across public or private clouds.
Customer Digital Experience Monitoring
User experience is often impacted by issues with external services, such as third-party Internet services and home-grown devices, that limit IT teams’ visibility and impede their ability to detect and remediate issues . Cisco Customer Digital Experience Monitoring integrates Cisco application observability and network intelligence capabilities to reveal previously invisible application and network dependencies.
Application dependency monitoring
Application performance often depends on the successful interaction of distributed components through APIs. With traditional tools, IT teams have little visibility and no control over these components. Beyond the enterprise, Cisco Application dependency Monitoring provides visibility into external networks, services, and dependencies such as Internet and cloud provider networks, APIs, and third-party services.
Hybrid cost optimization
Cloud services in distributed application environments are often over-provisioned to ensure adequate application performance, and on-premises infrastructure is often scaled to handle peak application load estimates. Most of the time it is underutilized. With Cisco Hybrid Cost Optimization, you can reduce costs by aligning public cloud usage with your needs and increasing utilization of on-premises assets.
Application resource optimization
Application resource requirements vary based on utilization. Without visibility into these, infrastructure and application teams cannot effectively work together to optimize the user experience. Cisco Application Resource Optimization improves application performance by taking the guesswork out of resource allocation for workloads on-premises and in the public cloud.
Application security
IT and security teams need shared visibility and insight into the scope and impact of security incidents across applications, end users, and the business.
With Cisco FSO, you can prioritize incidents and protect your applications with real-time security visibility so you can enforce policies, block attacks, and quickly visualize exploits.
FSO in action
Here’s how three leading organizations leveraged Cisco Full Stack Observability to improve efficiency and deliver optimal customer service.
Royal Caribbean International
Royal Caribbean International is one of the world’s largest cruise lines, operating from more than 60 countries on 6 continents. To provide the best possible guest experience, technology teams need continuous visibility into how the business is performing and how performance issues impact guests.
The company deployed Cisco full-stack observability with Cisco AppDynamics and Cisco ThousandEyes to gain visibility into services and user experiences, be proactive rather than reactive, and identify issues before they impact customers. to fix it.
Combining Internet and WAN visibility, browser synthesis, end-user monitoring, and Internet insights, Cisco ThousandEyes provides a 360-degree view of hybrid digital ecosystems across cloud, SaaS, and Internet.
Royal Caribbean’s Director of IT Services Management, Alice McElroy, says that full-stack observability has increased developer productivity by almost 100%.
First Abu Dhabi Bank
First Abu Dhabi Bank is the largest bank in the United Arab Emirates. It offers corporate, investment and personal banking services and has a presence on five continents. To advance its customer-centric strategy, the bank conducted an audit to determine what IT needed to do to break down data silos and gain more control over the customer experience.
The bank started by replacing its existing monitoring tools with Cisco AppDynamics, an application performance monitoring solution and component of Cisco FSO. This gave me a lot of quick insights. He also added another of his FSO components, Cisco ThousandEyes, to the technology stack to provide comprehensive monitoring of the end-user’s digital experience.
AppDynamics integrates with third-party tools to get data out of and ingest data into your system. This allows banks to understand the root cause of performance issues and prioritize issues at the root rather than just patching them superficially. The bank currently uses his AppDynamics to monitor 180 applications. This has helped the bank reduce incidents and improve availability.
carhartt
Carhartt is a US-based workwear company founded in 1889. It is a global brand still owned by the descendants of the founder. The company relies on SAP to manage every aspect of its operations, from sewing workwear to running its distribution centers and maintaining its 24/7 global e-commerce site. 96% of applications are in the cloud.
The company uses Cisco FSO to monitor all critical applications and eliminate downtime. A delivery site failure or an e-commerce site disruption can have a significant financial impact and a poor customer experience.
See more, solve more. Watch the Cisco FSO Platform Overview Video Learn more about observability.
