Las Vegas, June 24, 2026–(Business Wire)–Working on 2026 — Verint® We celebrated our partners in North America and Latin America at Engage 2026 in Las Vegas. Winners of the Engage Partner Awards were recognized for their role in helping organizations operationalize AI in their contact centers.
For many organizations, contact center AI remains in pilots and early deployments. Engage Partner Award winners help customers go beyond simple experimentation and embed AI into everyday environments to deliver measurable improvements in processing times, agent capabilities, and self-service performance.
Each candidate was evaluated on the strength, scale, and consistency of results achieved across customer implementations.
2026 winners:
global winner
North American winners
latin america winners
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This year’s rising star in Latin America – Cisco LatAm
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Latin America CX Automation Award – Avaya LatAm
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Latin American innovation with AI and bots – Datagrama Comunicaciones
“We are excited to be partnering with Verint for the next 20 years,” said John Vaughn, senior vice president of global channels and alliances at Verint. “In doing so, we are closing the gap between AI pilots and outcomes, which all award winners have achieved.”
To learn more about how you can achieve stronger, faster, and measurable results, see Partnering with Verint.
About Verint
verint® is a leader in customer experience (CX) automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world’s most iconic brands use the Verint CX Automation Platform and our AI-powered bot team to deliver tangible AI business outcomes Now™ across the enterprise. Verint is uniquely positioned to help brands improve CX automation with a differentiated, AI-powered platform. Drive stronger customer engagement, increase efficiency, and reduce costs across your contact center, back office, and digital channels. Verint, a CX Automation Company™, is proud to be certified as a Great Place To Work™®. For more information, please visit Verint.com.
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