C3 AI has announced that Shell Information Technology International BV (“Shell”) will extend its long-standing collaboration with C3 AI across its global operations.
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C3 AI has been working with Shell since 2018 to deploy and operate an enterprise-wide predictive maintenance program, monitoring over 13,000 pieces of equipment. Under the new multi-year agreement, Shell will expand its deployment of C3 AI Reliability to enhance its operations, expanding its predictive maintenance capabilities beyond equipment anomaly detection. In addition, Shell will introduce AI agent-based root cause analysis and remediation to drive further value across asset operations.
“C3 AI is a leader in industrial AI, and this expanded partnership with Shell proves that enterprise AI, when fully operationalized on a global scale for predictive maintenance, can reduce unplanned downtime and deliver hundreds of millions of dollars in economic value,” said Steven Ehikian, president of C3 AI. “Shell has built a mature AI predictive maintenance program on our platform and we are now working together on agent AI to drive how this technology can further transform reliability, safety, efficiency and operational performance.”
Shell’s extensive predictive maintenance program runs on the C3 AI Reliability and C3 Agentic AI platforms deployed in Microsoft Azure.
“What Shell and C3 AI have been building on Azure over the past few years is exactly what enterprise AI should be: real applications running in production and delivering measurable value on a global scale,” said Sandy Gupta, vice president of GISV, Microsoft’s software development company. “This deepening collaboration provides powerful evidence of what is possible when world-class AI applications meet a trusted and secure cloud infrastructure.”
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