“Using tools like Copilot, we have been able to fundamentally rethink our workflows, creating new efficiencies and freeing our teams to focus on what really matters: delivering great science to our clients.”
Security was the biggest concern. Because the agency often works with proprietary insights, it needs tools for reliable authentication and a dedicated project environment to protect client data.
By deploying these tools within familiar Microsoft applications, we were able to quickly implement them within Cactus Life Sciences.
Custom agents to focus on specific processes
The rollout includes over 30 custom automation agents that take over and automate smaller components of overall functionality rather than replacing entire roles.
This helps automate and manage repetitive data processing, allowing Cactus Life writers to focus on the quality of their analysis.
Custom agents handle retrieval and structuring of information from scientific literature. Additional automation tools support quality control tasks such as checking abbreviations, ensuring uniform formatting, and ensuring compliance with regulatory and publication standards.
These agents can also extract and compare insights from multiple complex documents.
According to Cactus Life, structured data extraction is now 35% to 50% faster than previous workflows.
Project managers use agents to summarize long email threads and automatically generate task lists. Scientific writers, on the other hand, handle large volumes of articles more efficiently.
To address this shift, the company launched the Copilot Champions program to identify internal AI champions who foster innovation and encourage experimentation.
