Zoom video communication ZM recently announced a strategic partnership with Anthropic, an artificial intelligence (AI)-based research and safety company.
This collaboration with Anthropic, which builds interpretable, manipulative and trustworthy AI systems, expands Zoom’s federated approach to AI. Anthropic’s AI will be integrated into Zoom’s platform, including meetings, team chats, whiteboards, Zoom IQ and phone calls.
This integration is aimed at improving end-user outcomes and providing a superior experience for agents. Leveraging Anthropic AI, the Zoom contact center suite enables improved customer experiences through effective self-service options and an accurate understanding of customer intent.
AI technology delivers a unified communications and contact center experience that guides customers to optimal solutions, unlocks valuable insights for management coaching, and increases productivity.
In the near future, Zoom also plans to leverage AI capabilities to ensure agents reach the right resources, ensuring a superior service experience for customers, regardless of the reason for contact. increase.
Zoom Ventures has made a strategic investment in Anthropic, further strengthening the existing partnership between the two companies. Anthropic focuses on advancing research and development to develop controllable, reliable, ethical and scalable AI systems. Zoom has chosen not to disclose specific financial details of the investment.
Zoom Video Communications, Inc. Pricing and Consensus
Zoom Video Communications, Inc. Price Consensus Chart | Zoom Video Communications, Inc. Quote
Zoom’s AI efforts to boost sales
Zoom relies on AI to increase user numbers and user engagement. The company has invested heavily in AI to boost sales.
Revenue from enterprise customers increased 18% year-over-year and accounted for 57% of total revenue, up from 50% in Q4 FY22. This is evident as the number of customers increased by 27% to 3,471, contributing more than $100,000. Earnings for the last 12 months. These customers accounted for 28% of revenue, up from 23% in the same period last year.
In March 2023, Zoom announced the expansion of Zoom IQ. Among other things, Zoom IQ can condense chat conversations, build concepts, generate content for chats, emails, and whiteboard sessions, create meeting agendas, and provide a variety of other functions. , is a cutting-edge companion that enhances collaboration and unlocks personal potential.
The company also announced plans to leverage OpenAI to power its own federated AI approach with a focus on flexibility. With the ability to integrate different models, Zoom aims to meet diverse requirements and deliver maximum value to customers.
Zack’s rank and main picks
It currently has Zacks Rank #3 (Hold) from Zoom Video Communications.you can see Here is the complete list of today’s Zacks #1 ranked (strong buy) stocks.
Zoom shares are down 2.6% year-to-date, compared with a 22.7% gain for Zacks Computer & Technology over the same period.
The Zacks consensus forecast for ZM’s first-quarter fiscal 2024 earnings is pegged at earnings of 99 cents per share, down 3.88% year-over-year. Zacks consensus revenue forecast is $4.44 billion, representing 1.18% year-over-year growth.
peach Momo drop box DBX and black line BLs are higher-ranked stocks in a broader sector that investors can consider.
Momo shares are up 2.4% year-to-date. Momo’s Zacks consensus estimate for his Q1 2023 earnings is pegged at his $393.8 million, marking a 20.7% year-over-year decline. The earnings consensus mark is pegged at 32 cents per share and has not changed in the last 30 days.
Shares of Dropbox are down 1.3% year-to-date. The Zacks consensus estimate for Dropbox’s Q2 2023 revenue is $613.64 million, representing a 7.15% year-over-year growth. The earnings consensus mark is pegged at 43 cents per share and has not changed in the last 30 days.
Blackline shares are down 22.9% year-to-date. BlackLine’s Zacks consensus estimate for his Q2 2023 earnings is set at his $143.88 million, representing 11.99% year-over-year growth. The earnings consensus mark is pegged at 28 cents per share and has not changed in the last 30 days.
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