Zipline Unveils New AI Capabilities at Customer Conference

AI and ML Jobs


Proof of concept gives store employees quicker and easier access to information

AI has the power to dramatically reduce the amount of time employees spend retrieving the information they need to do their jobs. “

— Megan Sobol

SAN FRANCISCO, Calif., June 13, 2023/EINPresswire.com/ — On day one of its customer conference in San Diego today, Zipline announced that future versions of its platform will leverage AI and ML to power retail operations. announced how to improve works.

A proof-of-concept demo featured a store clerk asking a question to the intelligent platform and receiving an immediate answer. Rather than simply drawing on generic resources, responses drawn from the brand’s evergreen material stored in Zipline’s resource library are designed to help the employee perform their job, given the person’s role and store location. Reveal only the relevant information necessary to do so.

“Today’s customers expect store employees to be product, policy and brand experts, which puts a lot of pressure on them. It has the power to dramatically reduce the amount of time spent retrieving relevant information,” said Megan Sobol, Director of Product Management, Zipline. “We are excited to continue exploring ways to leverage innovative new technologies to make the lives of our retail employees easier.”

Zipline’s Customer Conference “Summer Camp” in San Diego will bring together nearly 100 customers from leading retail brands for best practice sharing sessions, networking and discussions. Sponsors of this event include Legion, Medallia and RetailNext.

About the zipline
Ziplining is how best-in-class retailers bring their branding to life in their stores. An integrated platform for operational excellence, his Zipline brings together frontline communication, task management, learning, resources, insights and more so everyone feels connected to the brand and inspired by the work they do. will do so. The company has an NPS of 78 and was named to his Inc. 5000 list of fastest growing private companies. Store teams using Zipline have an average software adoption rate of 92%. Additionally, CB Insights ranked Zipline as one of his 100 most promising B2B retail technology companies. Nearly 100 brands, including Rite Aid and Sephora, now rely on his Zipline to connect and empower store teams around the world. For more information, please visit https://getzipline.com.

Michelle Wall
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