AI is no longer experimental. So where is AI actually delivering results? What separates the leaders from the laggards?
Video overview
In this video Q&A, risk and insurance has partnered with Xceedance to provide advanced insights from industry leaders shaping the future of insurance. This discussion will focus on a practical perspective on how organizations are applying emerging technologies to drive measurable outcomes across their business.
Travis MacMillian, president of Americas at Xceedance, discusses how AI is creating tangible value across underwriting, claims, operations, and finance, and why the conversation has shifted from experimentation to implementation. He emphasizes the critical role of governance, transparency, and human oversight, highlighting real-world use cases ranging from faster underwriting decisions and real-time claims resolution to improved data quality and operational efficiency. The discussion will also explore how insurers can responsibly scale AI, balancing innovation with regulatory compliance, data protection, and the trust required to embed these capabilities into core operations.
For more information about Xceedance, please visit the Xceedance website.
We are a global managed services company that works with insurers, reinsurers, brokers, and MGAs/MGUs to improve operations across the insurance lifecycle, including actuarial, underwriting, contracts, claims, CAT management, technology, data and analytics, BI and reporting, finance and accounting.
