Artificial intelligence has been around for years, but it has rarely been in the conversation as it is today. With his ChatGPT announcement at OpenAI, generative AI has come to the attention of many people who previously didn’t pay much attention to it or didn’t feel it was relevant to their lives. This includes workers already exposed to technology, whether they are aware of it or not.
Using machine learning to respond to user prompts, this chatbot helps employees write cover letters, resumes, and generate ideas and art in the workplace. It’s already making a big splash on the recruiting scene, with recruiters recognizing the need to adapt to new technology. And as competitors rush to launch similar tools, the technology will only get stronger and more sophisticated.
While some workers fear AI will replace them, experts believe the technology can actually have a positive impact on workers’ daily lives and skill sets, and even improve the overall labor economy. He says he may have. BBC Worklife spoke to experts about what to expect from AI in the workplace today and in the future.
Expand your daily ideas and solutions
One of ChatGPT’s main features is that it can act like a personal assistant. Given a prompt, it generates text based on natural language processing to provide an accessible and readable response. It not only provides information and answers, but also helps knowledge workers analyze and extend their work.
“It helps with brainstorming and generating new ideas,” says Karl-Benedict Frey, director of future work at Oxford University. For example, in his own academic field he has been seen testing rebuttals to his papers and writing summaries for research. “You can also ask them to generate tweets to promote your paper,” he added. “It has a lot of potential.” It means planning the itinerary of the project and forecasting the cost and schedule of the project.
For many users, ChatGPT functions as a discussion board, a tool for reflecting ideas rather than creating them. “I always come up with ideas and ask AI to complement them,” says Ethan Morrick, an associate professor at the University of Pennsylvania who studies AI and innovation. “I really use this tool as a partner to process information and summarize content for myself.”
Whether improving day-to-day workflows or formulating long-term projects and goals, there are many possibilities for employees to step outside the box with the help of generative AI.
