Workato’s AI@Work brings AI capabilities to automation, enabling businesses to scale and thrive.
Enterprise automation platform Workato has introduced AI@Work, a series of product updates that enable enterprises to bring AI to automation and improve business efficiency. These updates are integrated into the Workato platform and leverage OpenAI technology to provide a seamless way to embed AI at scale.
Gautham Viswanathan, co-founder and chief product officer of Workato, highlights AI’s enormous potential in driving business productivity, efficiency and innovation. AI@Work simplifies AI adoption by providing an integrated platform that combines AI, automation and integration capabilities. It includes features such as generative AI integration, a copilot experience for creating recipes and connectors, and a conversational interface for automating work processes.
Features of AI@Work
workart co-pilot
Workato’s Copilot uses natural language to help build Workato recipes and connectors. Trained on extensive data from Workato’s public recipe community, they have a deep understanding of business entity relationships, logic, data mappings, and transformations. The co-pilot adheres to strict data privacy standards and does not use customer data from these interactions with his models for training purposes.
AI integration
Workato’s OpenAI connector and additional AI connectors allow users to incorporate AI capabilities into their automations, facilitating the development of smarter business processes. Since May 2023, customers have been using OpenAI Connectors for a variety of tasks such as generating sales email content, generating intelligent responses based on feedback, creating personalized reactivation and nurture campaigns, automating help desk operations, and more. have been using
WorkbotGPT (coming soon)
WorkbotGPT allows users to interact with applications and data using natural language, streamlining work automation. You can create complex multi-step automations by chaining interactions. For example, you can tell WorkbotGPT that he has over 100,000 trades and request an update from your account executive. WorkbotGPT then fetches the data from Salesforce and sends the email request, eliminating the need for manual coding and recipe building.
gearAI
Workato’s GEARS (Govern, Enable, Adopt, Run, Scale) provide an operational framework for organizations to accelerate their adoption of automation. This framework will be further developed to incorporate AI adoption alongside automation, providing a comprehensive roadmap for AI implementation.
Workato is a recognized leader in the 2023 Gartner Magic Quadrant for iPaaS, providing enterprises with comprehensive automation solutions to integrate applications, data and experiences across their organizations. Focused on security, scalability, and performance, Workato’s low-code, no-code platform empowers IT and business teams to streamline processes and leverage a vast library of automation recipes. Workato continues to drive digital transformation through strategic partnerships, global events and industry reports, earning accolades from prestigious publications and rankings such as Amazon Web Services, The Wall Street Journal, Deloitte and Forbes.
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