Singapore, April 27, 2023 /PRNewswire/ — WIZ.AI, SingaporeThis is the latest innovation in WIZ.AI’s constant growth as an AI native company since its founding in 2019. WIZ.AI’s solutions automate hundreds of millions of customer interactions every day, serving over 200 businesses across industries such as banking, finance, and insurance. , FMCG, e-commerce, telecommunications and healthcare in over 15 countries.
WIZ.AI Domain Specific LLM (PRNewsfoto/WIZ.AI)
The groundbreaking, domain-specific LLM launch by WIZ.AI redefines AI as more than just an efficiency and cost-saving tool, positioning it as a business advisor bridging the gap between humans and technology. With a custom, business-focused LLM, enterprises can unlock a new library of interconnected, AI-powered workflows. This promises AI to sit alongside humans as co-pilots to shape the future of work. Having his LLM bespoke allows companies to fully embrace AI and use it to revolutionize their operations and push the industry to new heights.
First Enterprise LLM (LLM)
WIZ.AI’s LLM is designed for a specific industry as opposed to a generic model. Tailor-made, his LLM excels at automated interactions, tasks and intelligent assistance, delivering insights from your own data. Transform industry-specific raw data into valuable information, enabling AI to work effectively with humans. Bots can identify critical tasks related to their role, provide professional assistance, and automate business-specific processes.
A domain-specific LLM by WIZ.AI offers enterprises many important advantages over general-purpose LLMs.
1. Reliability: WIZ.AI LLM provides businesses with professional, accurate, company-specific LLMs, quickly updating frequently requested or proprietary or brand-based information for optimal accuracy. and timeliness.
2. Domain Focus: The data that exists within LLM is customized for a specific industry or business. Having his LLM bespoke allows companies to rapidly deploy AI solutions in multiple diverse scenarios, from onboarding internal employees to responding to customer inquiries.
3. Data Security: WIZ.AI’s unique in-house LLM is dedicated to each specific customer and provides enhanced data confidentiality and security. This approach protects the confidential information and business secrets of corporate customers and prevents information leaks and security risks.
4. Intelligence and Analytics: Localized custom LLMs better understand specific business contexts, so they can leverage more nuanced insights from unstructured data such as tests and voice. Gain a deeper understanding of customer needs, market dynamics and potential growth opportunities.
WIZ.AI’s LLM Impact on Industry: FMCG Use Cases
A WIZ.AI LLM can impact the industry on several levels beyond the customer engagements it automates. Taking the FMCG industry as an example, WIZ.AI Talkbots helped clients upsell more inventory units (SKUs) by adopting a more proactive outreach approach. LLM has increased the accuracy of order conversations while maintaining human-like conversations, significantly reducing man-hours spent visiting customers for orders.
The order confirmation process also benefits from WIZ.AI’s LLM. Because it automatically checks client feedback during interactions and triggers reconfirmations to ensure accurate delivery. In addition, deeper insights gleaned from unstructured interaction data enable FMCG customers to improve their products and procurement processes. This comprehensive solution not only helps you avoid SKU out-of-stocks, but also helps you increase your gross merchandise value (GMV).
Empowering AI transformation
WIZ.AI focuses on leveraging AI to automate complex tasks, improve decision-making processes, and integrate AI-driven analytics and insights for strategic planning and operational efficiency. from digital transformation to intelligence transformation. By offering solutions in a Model-as-a-Service format, WIZ.AI makes AI-based products more accessible to businesses of all sizes.
“The future of work is one where AI acts as a co-pilot and works seamlessly with humans. With our bespoke LLMs, companies can harness the full potential of AI and revolutionize their processes. , can move the industry forward.Our vision is to create a customized world.AI solutions help businesses make smarter decisions, automate complex tasks, and deliver meaningful insights. Allow us to move forward.” stock Jennifer ChanCEO and co-founder of WIZ.AI.
This future is within reach and promises real transformation Southeast Asia – Breakthrough transformation driven by artificial intelligence.
Learn more about WIZ.AI
With Eye SingaporeThe global leader in Conversational Voice AI, based in New York, revolutionizes B2C communications with state-of-the-art, highly personalized, omnichannel customer engagement solutions. WIZ.AI’s Intelligent Platform Driven by a Talented Local Tech Team Drives Over 100 Million Automated Customer Interactions Per Hour, Delivering Superior Customer Service and Strong Business ROI To do. With a growing international presence, the company serves more than 200 of his clients from a wide range of industries in his 15 countries, with Fortune 500 companies and unicorn start-ups accounting for 60% of his clientele. I’m here.
Source WIZ.AI
