Despite the risks, Shadow AI is becoming more common for several reasons. Organizations are embracing digital transformation, and even adopting integration of AI technology to rethink workflows and decision-making.
The surge in user-friendly AI tools allows employees to easily access and enhance their capabilities with advanced AI solutions. Many AI applications can be used as software as service (SAAS) products, allowing individuals to quickly adopt these tools without necessarily involving IT or security teams. Through the democratization of AI, employees are finding ways to:
- Increased productivity: Employees often use Shadow AI tools to increase productivity and avoid operational inefficiencies. By using the GEN AI app, individuals can automate repetitive tasks, generate content quickly, and streamline processes that take longer than otherwise.
- Accelerate innovation: Shadow AI can promote a culture of innovation, allowing teams to try out new AI tools without waiting for official approval. This agility leads to improved creative solutions and workflows, giving organizations a competitive edge in rapidly changing markets.
- Streamline your solution: Shadow AI often allows teams to address challenges in real time. Rather than relying on traditional slow methods, employees can quickly find ad hoc solutions using available AI tools. This responsiveness can enhance customer service and improve operational efficiency.
