Osceola County, Florida – News 6 has been talking about how AI is impacting our schools, our police departments and even ourselves.
But the team at Cecilia.ai found a new way to integrate this innovative technology somewhere else: in a bar.
Touted to be the world's first working AI bartender, Sara debuted a month ago at the Wyndham Orlando Resort & Conference Center near Celebration. The hotel's address is 3011 Maingate Lane.
“We believe this technology will combine the art of mixology with the wonder of AI robotics to bring a new level of enjoyment to our guests' stay,” Neil Cohen, co-founder and vice president of marketing at Cecilia.ai, said in a statement.
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The Cecilia.ai team claims that Sara can make hundreds of different drinks and make up to 120 per hour. The designers' website says that the AI can also verify your age and hold a conversation.
Sara serves drinks at the hotel's restaurant, H Street Grill, from 9am to 2am.
Agustin Sosa, assistant general manager of the Wyndham Orlando Resort, said Sala is a great fit for the location.
“Well, we always want to give our guests the best experience,” Sosa said, “and they want to relax, and the bars are pretty busy, so sometimes they're looking for a place where they can have a cocktail without having to interact at the bar. But this bar takes it to another level.”
Sarah also checks IDs and collects payments and tips, which are ultimately passed on to the resort's bartenders, such as Heisel Gura.
“Every tip she gives goes to our team, so that's great,” Gura said. “We're happy to have her.”
Sosa said the team works with Sala, not competes.
“It's a collaborative relationship where our bartenders give Sara recipes and she teaches them,” Sosa says, “and at the end of every interaction, she asks her fellow bartenders if they'd like to tip, which goes directly to the team.”
Meanwhile, workers are less concerned about AI's impact on their jobs, according to a Pew Research Center survey: 19% of U.S. adult workers say AI in the workplace will help more than it will harm, compared with 17% who say it will do more harm than help, the survey found.
In the same Pew Research Center survey, 14% of people working in hospitality, service, and arts industries said they believe the use of AI over the next 20 years will do more good than harm, 29% said it will do about the same amount of good and harm, and 40% said they didn't know.
Additionally, Dr. Rebecca Reis, computer science program director at Full Sail University, previously spoke with News 6 about the world of AI.
Reiss said the technology is a way for machines to mimic human behavior, likening it to Data the character in Star Trek, and explained that AI is meant to simplify workflows, so employees don't need to worry about machines taking their jobs.
“The goal with AI, especially in workflows, is not to replace humans, but to retain the human element… AI can still be a little vague or inaccurate in certain situations, so you want to have a human basically overseeing the AI,” Reiss said.
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