Video: IT Channel Attorney: Blood Gross Avoid AI Risks, MSP Contracts, Costly Legal Errors

If you are an MSP leader, IT service provider, or channel partner, you can't afford to miss this conversation. In this episode of Channel Insider: Partner POV, host Katie Bavoso sits with Blood Gross, remarkably known in the industry as “channel lawyer” for in-depth knowledge of managed solutions and service spaces.

Brad shares important legal insights that all MSPs and IT channel partners need to know. You should know from the risks of creating contracts using AI tools such as ChatGPT, the pitfalls of service agreements (MSAs), client off-boarding risks, and mastering how to protect your business when your client or vendor creates responsibility.

⏱Episode Guide and Important Topics:

00:01:00 – Meet Brad Gross: From hackers to prosecutors to “channel lawyers”

00:03:30 – How Brad became the go-to lawyer for many MSPs

00:05:00 – Brad represents: MSP, SMB, and more

00:08:15 – Master Service Contract: General Traps and How to Avoid them

00:12:20 – AI risk: Protect your MSP from Shadow IT and client mistakes

00:16:00 – Off-boarding risk: Financial and legal fallout prevention

00:19:45 – Vendor Contract: Red Flag MSPS should never be ignored

00:22:00 – Current new legal trends affecting MSPs

00:30:40 – Why can't AI replace legal expertise in contracts?

00:33:07 – Success Story: How Blood's Company Saved Clients from Disaster

00:37:40 – Where to find Blood Gross online and in upcoming events