UnitQ GPT wins American Business Award Gold for AI-powered customer feedback analysis

AI For Business


Burlingame, California, April 29, 2024 /PRNewswire/ — unitQ, a leader in quality automation, today recognized unitQ GPT for outstanding achievement “as a leading solution leveraging AI to optimize operations and improve the customer experience” at the American Business Awards. announced that he had won a gold medal.

Unit Q (PRNewsfoto/unitQ)

“There is no doubt that unitQ has a smart solution to gain actionable insights and centralize feedback from all sources.”

unitQ GPT — The world's first generative AI engine for measuring the quality of products, services, and experiences — helps product builders, engineers, support leaders, and team members understand user feedback in real time, build better products, and eliminate bugs. Revolutionize the way you fix and resolve support faster. Massive problem.

“unitQ GPT stands out as a leading solution that leverages AI to optimize operations and enhance the customer experience, and is poised for continued growth and market success,” said the American Business Awards judges, also known as the Stevie Awards. It has the potential to have a strong impact on

“This American Business Awards honor recognizes unitQ's unique cutting-edge artificial intelligence and our vision to provide our customers with a complete view of the customer journey and improve the user experience across the board.” said. Christian Wiklundrepresentative director of unitQ.

The gold medal at the American Business Awards comes a month after unitQ once again won the top award for its artificial intelligence. Business Intelligence Group praised unitQ for its “deep understanding of AI's ability to revolutionize product quality, set standards of excellence, and spark future innovation in this space.”

Power your customer feedback analysis with UnitQ GPT

unitQ GPT leverages unitQ's proprietary AI models to extract meaning from support tickets, surveys, app reviews, social media posts, and product engagement data, connecting the dots between what users say and what they do. connect. With UnitQ GPT, you can learn directly from what your users are sharing across all feedback sources, all in real time.

With UnitQ GPT, you simply ask a question and get answers based on disaggregated, AI-driven user insights. UnitQ GPT supports any feedback source in any language, as well as engagement data and user metadata such as device type and payment tier.

“There is no doubt that unitQ has smart solutions to gain actionable insights and centralize feedback from all sources, which has a hugely positive impact on business transformation and agility. ” said the judge.

Continuous Invention UnitQ Enhancements Customer Feedback Analysis

unitQ's recognition as an American Business Awards winner follows a series of innovations and product advancements for unitQ's proprietary AI customer feedback analytics platform.

Among them are:

About unit Q

As a leading quality automation platform, unitQ provides companies with actionable AI-powered insights from user feedback, helping them create high-quality products, services, and experiences. UnitQ centralizes feedback from all sources and automatically groups it into thousands of detailed categories, allowing organizations to discover what matters most to their users, all in real time. Category-leading companies like Spotify, Bumble, Pinterest, Udemy, and HelloFresh rely on unitQ to drive growth, reduce churn, and build brand loyalty.

UnitQ customer feedback software, including UnitQ GPT, allows you to discover quality issues at the same time as your users. Understand which product launches, releases, or permanent features are driving the most bugs and support tickets. Dig into the root causes of these issues by source, platform, device, customer segment, and more.

Want to know how your organization compares to others? Get your free unitQ score or book a unitQ demo today!

For more information, please visit www.unitq.com. Follow unitQ on LinkedIn and X.

For more information please contact us david kravetz From unit Q [email protected].

About the Stevie Award

The Stevie Awards are awarded in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, and the German Stevie Awards. middle east and the North African Stevie Award, the American Business Award®, the International Business Award®, the Stevie Award for Women in Business, the Stevie Award for Outstanding Employer, the Stevie Award for Sales and Customer Service, and the Stevie Award for Excellence in Technology. New Stevie Awards. The Stevie Awards competition receives more than 12,000 entries each year from organizations in more than 70 countries. The Stevies celebrate organizations of all types and sizes and the people behind them, recognizing outstanding performance in workplaces around the world. For more information about the Stevie Awards, please visit www.StevieAwards.com.

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