The city will first use Polish AI models to support field management

The city of Czstochowa will be the first to launch Poland's use of the leading Polish language model (PLLUM), launched by the government earlier this year, supporting the use of artificial intelligence (AI) in serving its residents.

Under a pilot program with Digital Affairs Ministry, the city will use AI to allow for faster writing of official letters, analyze inquiries from residents, and summarize long documents among other tasks.

“PLLUM allows us to automate many formal tasks, improve communication with citizens, and simplify internal bureaucratic processes,” said Krzysztof Gawkowski, Minister of Digital Affairs. It “reduces the time required to handle the problem and make the entire process more transparent.”

However, “Pllum is not just about technology, it is also a representation of Poland's digital independence,” he added. “By using proprietary solutions developed by local experts based on Polish data, Poland avoids reliance on foreign AI providers. We are building solutions that meet our needs.”

Czstochowa mayor Krzysztof Matyjaszczyk said the use of AI will “make life easier” for the city's 200,000 residents and will help “create new modern jobs.” His city experience during the pilot program also helps improve PLLUM.

PLLUM was launched as a freely available tool to support the development of AI in Poland, and as a freely available tool specifically for its use in the provision of public services. The Ministry of Digital Affairs has announced that it will spend 19 million Zroti (4.5 million euros) to enable administrative implementation.

Large-scale language models (LLMs) are trained on a huge amount of data, allowing them to perform tasks such as text generation and translation. They are popular AI chatbots such as Open Ai's ChatGpt, Google's Gemini, and Elon Musk's Grok.

On Friday, Gawkowski revealed that by the end of the year, PLLUM will be integrated with Poland's Mobywatel system, which provides public information and services to its citizens.

“Over the years, we've become accustomed to the fact that it was difficult to deal with certain issues due to a shortage of officials and misunderstandings between departments,” the minister said.

“That's why the Polish state has decided to invest in a new language model that will allow the regime to benefit from artificial intelligence,” he added.

Poland is using the second lowest AI tool in the European Union, according to data from EuroStat. The government has tried to address this by investing 1 billion Zroti in the development of AI and establishing a “strategic partnership” with Google to develop AI.

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Main Image Credit: umczęstochowa