Over the next five years, the two companies will work closely together from reinvention strategy to deployment and long-term implementation to support the company’s efforts to transform TEPCO Solution Advance from traditional labor-intensive operations to AI-driven business services. Vision of TSA2040 Create new value by equipping your employees with digital capabilities to better serve your customers.
In collaboration with Accenture, TEPCO Solution Advance aims to establish a strong business foundation that can optimize cost structures and create value autonomously through increased transparency, productivity and continuous improvement. Through our collaboration with Accenture, we aim to create cumulative value of over 10 billion yen over five years.
This initiative is structured around three core pillars:
- Ko‑Creating and implementing AI‑A ready digital foundation – Both companies will design, implement, and operate the applications, architecture, and infrastructure needed to enable AI at scale. This includes close collaboration with the group IT organization to define enterprise-wide requirements and track progress.
- Operational transparency and productivity reforms – The partnership will focus on providing end-to-end visibility into operations, identifying efficiency measures, designing future-state processes, and executing transformation roadmaps.
- Enabling governance and execution – Both companies will establish robust governance and change management programs and continuously monitor progress and results through steering committees and governance forums to maintain momentum, build skills, and drive measurable results.
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(From left) Mr. Akira Tanahashi (Representative Director and President) of TEPCO Solution Advance, Mr. Tsuyoshi Numajiri (Director and Managing Executive Officer), Mr. Takaaki Haraguchi (Senior Managing Director and CCO) of Accenture, and Mr. Ryo Fujino (Managing Director)
Akira Tanahashi, President and CEO of TEPCO Solution Advance, Inc., said: “Evolving to an AI and digitally enabled operating model is a critical business imperative to improve productivity and create value in a rapidly changing business environment. This partnership is not just about efficiency, but about reinventing business models to continuously create higher value. By combining Accenture’s strengths in operational innovation and AI with on-the-ground expertise, we will Companies that leverage this will be able to achieve sustainable and autonomous growth, Vision of TSA2040”
Takaaki Haraguchi, Managing Director and Chief Commercial Officer of Accenture, said: “In today’s era of constant disruption, sustained growth depends on organizations’ ability to continually reinvent themselves with speed and disciplined execution. Accenture helps clients transform AI and digital innovation into real operational reinvention that delivers tangible results. Through this partnership, we will leverage our experience, assets and execution capabilities to leverage the TEPCO Solution. Advance is building the foundation for autonomous, autonomous, autonomous, autonomous, autonomous, autonomous, autonomous, innovative services. AI-driven operations drive sustainable value and long-term growth. ”
The company plans to eventually expand its AI-driven services beyond the power sector to other infrastructure industries facing labor shortages, contributing to broader, long-term value creation for society as a whole.
About TEPCO Solution Advance
As a member of the TEPCO Group, TEPCO Solution Advance primarily provides operational services in the electricity and gas fields. We provide a wide range of services, from BPO services such as customer contract management and billing operations to field services, supporting operational efficiency and improving customer experience for the entire group. The company has approximately 2,400 employees. Vision of TSA2040 By 2025, drive sustainable growth and enterprise transformation through strategies across business, talent, marketing and IT, while driving digitally-enabled operations and fostering autonomous and resilient organizations.
For more information, please visit www.tepco-sa.co.jp.
About Accenture
Accenture helps the world’s greatest companies reinvent themselves by building their digital core, unlocking the power of AI, and rapidly creating value for organizations across industries. Our strategy is to be our clients’ preferred reinvention partner, lead the safe and widespread adoption of AI, and become the most client-centric, AI-enabled workplace in the world. We bring together approximately 786,000 people with unique assets and platforms, deep process and industry expertise, and key ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through Reinvention Services, we offer broad expertise across cybersecurity, digital core, finance, industrial and enterprise, song, supply chain and engineering, and talent, as well as advanced capabilities in AI and data, industrial and process, and technology. The company serves approximately 9,000 customers and had fiscal year revenues of approximately $70 billion. Visit Accenture.com.
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contact address:
Noriko Abe, Mika Komuro
TEPCO Solution Advance
[email protected]
Ken Kanda, Junko Yoshino
Accenture
[email protected]
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