T.Leaders ranging from FedEx’s Robert Carter to Whirlpool’s Dani Brown are attending the annual event this week in Dana Point, California. forbes CIO Summit. Discussion topics include generative AI, the future of the office, and more.
New supply chains, labor shortages, pandemics, and economic uncertainty have made the CIO’s role more human-facing, product-centric, and more responsible. “And it only accelerates,” said Peter High. forbes Contributor and President of the consulting firm Metis Strategy.
The line-up of stacked panels, conversations and exclusive networking opportunities have a common theme of resilience. Whether chief digital officer, chief technology officer, or traditional chief information officer, CIOs are architects of the resilience they need to thrive in this age.
Blue Shield of California CIO Lisa Davis said: “Everything we do is connected and we can see what is happening across the enterprise.”
Below is a live broadcast of the summit. Follow #ForbesCIO to join the conversation on social.
How to transform the technology conversation from cost center to growth engine
Being a technical expert is not enough for the CIO role. According to panelists, his CIO today is responsible for helping businesses grow across departments, which includes positioning technology as more than just a cost of doing business, and instead as a key driver of business growth and revenue. includes doing.
Lou DiLorenzo, who leads Monitor Deloitte’s US AI & Data Strategy practice and Deloitte’s US CIO Program, said:
Speaking on stage, DiLorenzo said it was important to find ways to make topics such as generative AI accessible and relevant across the business.
Innovative teams need end-to-end thinking
“Who are your consumers or customers?” asked Dani Brown, SVP and CIO of Whirlpool Corporation on stage.
Building a culture of innovation involves thinking about the consumer end-to-end, from inception of research to delivery of the final product, says Brown. His IT team at Whirlpool has moved to a product-driven rather than a project-driven methodology.
M&T Bank CIO Michael Wisler said:
How to develop a modern digital playbook
What does it take to modernize your business? Focus on innovation and people, according to Robert Carter of FedEx and Cisco Sanchez of Qualcomm Incorporated.
CIO and EVP of Information Services Robert Carter said on stage Tuesday: “In today’s business and technology paradigm, we have to keep moving forward.”