SINGAPORE/WASHINGTON, June 13 (dpa): A new survey of hundreds of workers in Indonesia, Malaysia, Singapore and Taiwan found that those using artificial intelligence (AI) at work They are more likely than others to be lonely and have trouble sleeping. and the United States.
“Rapid advances in AI systems are sparking a new industrial revolution, reshaping the workplace with many benefits, but also bringing with them some unknown dangers, including psychological and physical harm to employees. ,” said Pok Man Tan, an assistant professor of business administration at the university. of Georgia.
Tang et al. conducted a study of 166 technicians at a Taiwanese biomedical company, examining their “loneliness, attachment insecurity, and sense of belonging” over a three-week period.
“Employees who interacted more frequently with AI systems were more likely to experience loneliness, insomnia, and increased post-work alcohol consumption, but also some degree of helping behavior toward fellow employees. showed,” the researchers found.
A study of 126 property consultants at property management firms in Indonesia yielded similar results, except for the link between AI usage and post-work alcohol consumption, the researchers said.
Similar results were obtained in an online study of 214 working adults in the United States and an online study of 294 tech workers in Malaysia, they added.
One of the benefits they found is that frequent AI users may prove more helpful to their colleagues because loneliness “increases the need for belonging.”
Tan said the National University of Singapore, Cardiff University, National Sun Yat-sen University, Texas A&M University and Nanyang Business School published a paper in the June 12th Journal of Applied Psychology. -dpa
