SANTA CLARA, Calif., Jan. 21, 2026 (Globe Newswire) — SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, today announced a partnership with BridgePoint Technologies, one of the nation’s leading technology advisory and consulting firms, to bring its innovative enterprise AI solutions to BridgePoint’s vast customer base. This collaboration will facilitate widespread adoption of leading SoundHound technologies, including the Amelia 7 AI agent platform and the AI-powered Autonomics platform.
Bridgepointe is a trusted advisor to more than 12,000 companies, including clients such as Marriott, Dunkin, and Toyota. The company leverages its deep industry experience, in-house engineering expertise, and access to top technology suppliers to help companies accelerate the implementation of critical IT projects and realize significant cost savings.
Bridgepointe’s extensive team of expert advisors, consultants, and engineers teaches businesses how to be strategic and effective in deploying innovative autonomous AI tools.
SoundHound’s technology is designed to handle a wide range of customer and employee interactions, including task completion, information retrieval, transaction processing, and more.
“The demand for enterprise-ready AI is growing rapidly, and our clients are looking for solutions that deliver measurable impact.” said Scott Kinka, chief strategy officer at Bridgepointe Technologies, said: “By partnering with SoundHound, we will provide our customers with access to the Amelia 7 and Autonomics platforms, enabling them to streamline operations, improve the customer experience, and embrace the next generation of conversational AI and IT automation with confidence.”
“Business leaders are not looking for AI just to say they have it; they are looking for solutions that integrate seamlessly and quickly deliver measurable ROI.” Steve Plunkett, Vice President of Global Partnerships and Channel Sales at SoundHound AI. “By partnering with Bridgepointe Technologies, we open up a critical channel for implementation. Their advisory expertise ensures that cutting-edge platforms like Amelia 7 and Autonomics are not just adopted, but strategically deployed to solve the most complex customer experience and IT challenges.”
amelia 7
of amelia 7 The platform can handle complex, multi-step user queries by coordinating multiple AI agents with specific capabilities to answer questions, perform transactions, and solve problems via text or voice without the need for human intervention.
And unlike other agent platforms, Amelia’s AI agents are equipped with best-in-class Automatic Speech Recognition (ASR) to easily understand human speech, allowing customers to complete tasks by simply speaking as naturally as they would speak to a human.
Amelia 7’s AI agents use Agentic+, a flexible combination of generative AI, multi-agent autonomous orchestration, traditional deterministic models, and human-involved models, to complete tasks based on the best path to the appropriate response.
autonomics
Powered by SoundHound’s AI autonomics platform Evolve traditional IT infrastructure monitoring into a self-healing system that automatically detects, diagnoses, and resolves issues. A single pane of glass for end-to-end automation of IT systems powered by AI.
Unlike traditional IT infrastructure monitoring, autonomics enables users to understand why problems occur and quickly resolve them, turning existing IT tools into automated, digital-first, self-healing systems that detect, diagnose, and resolve problems.
Learn more about SoundHound AI’s solutions here .
About SoundHound AI
SoundHound AI (Nasdaq: SOUN) is a global leader in voice and conversational AI, providing solutions that enable businesses to deliver great experiences to their customers. Built on proprietary technology, SoundHound’s voice AI provides product creators and service providers in retail, financial services, healthcare, automotive, smart devices, and restaurants with best-in-class speed and accuracy in numerous languages. The company’s various breakthrough AI-powered products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers enterprise AI agents. Additionally, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, enable SoundHound to power millions of products and services and process billions of interactions each year for world-class businesses.
About Bridgepoint Technologies
Bridgepointe Technologies is a leading technology advisory firm that provides midsize and large enterprises with a better way to buy, manage, and deploy technology. Founded in 2002, we’ve helped more than 12,000 companies discover the difference our deep experience and proven processes make. The company offers a wide range of strategic solutions and services, including lifecycle management and customer experience.
media contact
Gianna Arantes
201-815-9852
PR@SoundHound.com
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