Around 94% of technology SMBs recognise AI's ability to drive business growth, and 87% are confident in AI's potential to improve productivity across their organisations.
 "Skills, funding, access to AI are key challenges for tech SMEs: Nasscom")
Ashutosh Mishra New Delhi
Skill development, financial support and access to AI technologies are the main challenges facing Indian micro, small and medium enterprises (MSMEs) looking to adopt AI, according to a joint survey by Nasscom and Mehta released on Thursday.
According to the survey, around 94% of tech SMEs acknowledge that AI has the ability to drive business growth, and 87% expressed confidence in AI's potential to improve productivity across their companies.
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“SMEs, the engine of India's economy, are at a critical juncture in today's rapidly evolving technology environment. The integration of AI offers SMEs a unique opportunity for unprecedented growth, increased productivity and sustainable innovation. Ecosystem collaboration and access to user-friendly tools and resources are essential for tech-enabled SMEs to harness the full potential of AI and for India to maximize the AI dividend,” said Sangeeta Gupta, Senior Vice President and Chief Strategy Officer, Nasscom.
The whitepaper by Nasscom and Meta is based on an analysis of 300 technology SMEs across five Indian cities including Gurugram, Bengaluru, Pune, Mumbai and Hyderabad.
Key trends:-
94% of SMEs acknowledged that AI has the ability to drive business growth.
87% were confident that AI has the ability to improve overall productivity.
91% of SMEs advocate for more democratized access to AI technology
Areas where AI will impact small tech businesses
48% of respondents support the potential of AI in content creation and marketing
46% said it helps increase customer engagement.
68% feel it helps them develop new products and services
Challenges of introducing AI in small and medium-sized enterprises
65% of small tech businesses struggle due to limited awareness of available tools and resources.
72% emphasize the need for AI training programs
59% of surveyed companies said they have budgetary constraints on their use of AI resources
