Twenty-five years ago, SharePoint set a simple goal: to help people share knowledge and work better together across organizations. Today, its mission operates at an extraordinary scale, serving more than 1 billion users each year, uploading more than 2 billion files, and creating 2 million SharePoint sites every day.
Additionally, SharePoint is now the largest foundational source for Microsoft 365 Copilot, making it essential for leveraging AI at work. This makes SharePoint the foundation for Microsoft 365 Copilot and Work IQ, the intelligence layer behind your agents that helps them understand you, your work, and your company.
Leading organizations such as Takeda, Amey, Mars, and Hertz have put SharePoint’s trusted knowledge management at the core of their AI strategies. They recognize that in a new era shaped by co-pilots and agents, knowledge is no longer passive but needs to be activated.
Let’s take a look at how SharePoint can help you enable knowledge by building real-world solutions, publishing with confidence, and discovering content that matters.
Build: From intent to actual solution
Perhaps the most exciting change in the next chapter of SharePoint is how people build. What once required deep technical expertise increasingly begins with intentions written in natural language and evolves into working solutions using AI as a collaborative tool.
The new agent experience in SharePoint enables teams to collaboratively plan, create, and iterate on solutions with the support of AI. Rather than one-time prompts, this enables teams to build end-to-end solutions at scale that address critical business needs, from procurement contract repositories to IT help desks to marketing content management, managed within a trusted SharePoint and Microsoft 365 environment.
A key part of this transformation is the ability to create custom AI skills, which are packages of organizational knowledge such as standards, terminology, governance rules, and business logic. These skills allow AI to provide appropriate assistance to the workings of an organization rather than acting generically.
For example, consider a law firm building a contract review solution that reflects company-specific policies, risk thresholds, and terminology. SharePoint can use custom AI skills to help teams develop this solution end-to-end, while keeping the solution current and compliant as inputs evolve.
Describe what you need and SharePoint will take care of the rest
Publishing: Expand your organization’s knowledge
Every day, millions of authors publish important knowledge on their intranets, from leadership communications to the latest product launches, through SharePoint as their communication system of record. AI can now help strengthen that foundation by enhancing expertise, expanding the impact of knowledge, and turning individual insights into common understanding, based on trusted controls and standards.
To help teams plan, create, refine, and measure content more effectively, we’ve redesigned our SharePoint web publishing system to include AI throughout to support every step from creation to scale. This built-in AI is trained to deeply understand web content and SharePoint components, including the ability to help choose backend models for specific web publishing tasks.
Easily centralize communications and make engaging content available to people wherever they work. This allows organizations to publish critical knowledge faster while staying aligned with standards and intent.
Create and publish easily
Discovery: Knowledge in the Work Stream
Discovery in SharePoint is now done through the search box only. This happens everywhere people work, from Copilot Chat to Teams to SharePoint itself.
SharePoint content powers the semantic foundation of Microsoft 365, enabling Copilot and agents to reason about contextualized documents and sites using world-class search and reasoning. These thoughtful investments have resulted in an industry-leading semantic index and RAG architecture, giving Copilot a more complete understanding of SharePoint content than other lightweight connectors. This enables Work IQ scenarios, transforming vast amounts of information into timely and relevant insights.
The result is proactive detection. Copilot displays relevant content in context, connects knowledge across Microsoft 365, and provides answers based on your organization’s actual operations, not generic data.
Why CoPilot for content across SharePoint and Microsoft 365?
Collaborate and build for an AI-powered future
SharePoint exists because of our customers, partners, and global community. Their trust and feedback have shaped our platform for 25 years, and that partnership will become even more important as we move to an AI-powered future. We’re proud of what SharePoint has brought to millions of people around the world, and we’re even more excited about what we can build together next.
For more information about the updates referenced above, see the Tech Community post that includes a demo of the new agent experience in SharePoint.
Learn more about SharePoint and read SharePoint customer stories.
