Cognizant Technology Solutions has expanded its board’s role to include oversight of artificial intelligence, becoming one of the first IT services companies to formally integrate AI governance at the board level, according to a Mint report.
According to the company’s 2026 proxy statement filed with the U.S. Securities and Exchange Commission, the board will monitor the use of AI tools across its businesses and evaluate its financial impact. It will also review the company’s AI strategy, governance and risk management through both board-wide discussions and committee-level oversight.
As part of this change, Cognizant introduced a framework called TRUST. This framework outlines five principles for developing, deploying, and monitoring AI systems across internal operations and customer engagement. The framework was developed by the company’s Office of Responsible AI, led by Chief Responsible AI Officer Amir Banifatemi.
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The company also expanded the responsibilities of its keyboard committee. Compensation committees will now factor AI-related initiatives into executive compensation, including metrics related to generative AI innovation and productivity improvements.
The audit committee is tasked with reviewing internal controls over AI systems and monitoring associated risks, including data security and responsible AI practices. Receive regular updates from management on the safe use of AI tools.
Meanwhile, the Treasury Board plans to track the impact of AI on pricing models, service delivery productivity, and potential new revenue streams from AI-driven services.
Cognizant said it has updated the commission’s charter to explicitly include oversight of technology, including artificial intelligence.
In its annual report, the company also outlines potential challenges related to AI implementation. These include difficulties securing third party rights due to licensing constraints and competition, as well as the possibility that existing frameworks may not fully address evolving regulatory requirements and risks.
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Cognizant said the effectiveness of an AI governance framework will depend on risk assessment processes, controls, and the ability to adapt to changes in technology and regulations.
The company reported last-year revenue of $21.1 billion, has more than 350,000 employees worldwide, and has a significant presence in India.
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