Scribe, a workflow software startup that helps companies document internal processes and implement AI, has raised $75 million at a valuation of $1.3 billion, the company announced.
StepStone led Scribe's Series C round with participation from existing investors including Amplify Partners, Redpoint Ventures, Tiger Global, Morado Ventures, and New York Life Ventures.
The company, co-founded by CEO Jennifer Smith (a former Greylock and McKinsey consultant) and Chief Technology Officer Aaron Podolny, currently has two main products:
Scribe Capture records how expert employees perform workflows via a browser extension or desktop app and generates shareable documents. This includes screenshots and written instructions to help standardize processes such as onboarding, customer support, training and “know-how within the organization,” Smith said.
The company's newest product is Scribe Optimize, which analyzes workflows within a company and shows leaders areas for improvement and how to implement AI. It also leverages a database of 10 million workflows across 40,000 software applications that Scribe has already documented to suggest areas for automation.
“AI can't improve what you can't see,” Smith said. “You can't just introduce AI into your business and expect everything to magically improve. The missing pieces are context and data.”
Scribe has 120 employees and more than 75,000 customers, including New York Life, T-Mobile and LinkedIn, and the company says 44% of Fortune 500 companies pay for its services.
Smith said Scribe is “unusually capital efficient” and hasn't used any of the $25 million it previously raised in 2024. The team said it decided to raise money this year to accelerate Optimize's rollout and build follow-on products.
Take a look at the pitch deck Scribe used to raise $75 million in a Series C funding round. Some slides have been edited and removed to make the deck available for public viewing.
