Ad tech company Fluency has built a platform that allows brands and agencies to automate campaigns on Meta, TikTok, Google, and other platforms. We are currently aiming to introduce an AI agent.
Large brands and agencies typically manage campaigns across multiple platforms and ad buying tools, called demand-side platforms, each with separate logins and interfaces.
Founded in 2017 in Burlington, Vermont, Fluency has created what it calls a digital advertising operating system. Connect to application programming interfaces (APIs) from different platforms and enable your customers to manage their digital advertising using a single workflow.
“It takes a lot of people, time and button clicks to run ads effectively,” Fluency CEO Mike Lane told Business Insider in an interview.
He added that Fluency wants to “help simplify and streamline things in the same way that HubSpot and Salesforce have” in the customer relationship management (CRM) space. Fluency's competitors include other campaign management and ad automation tools such as Hootsuite, Smartly, and Sprinklr, but these companies tend to cater to larger advertisers and agencies.
The company said it manages about $3 billion in annual advertising spending for brands and agencies such as Cox Automotive, Innocean and Johnson Group.
Fluency is expected to announce on Tuesday that it has raised $40 million in a Series A investment round led and fully funded by Integrity Growth Partners.
Fluency said it will invest the funds to enhance its agent AI capabilities, which can autonomously oversee marketers' digital advertising campaigns. This could mean, for example, that an AI agent automatically replaces ad creative or copy with a better performing version.
The company says Fluency primarily uses Amazon's Bedrock-generated AI models, as well as Anthropic's Claude and Google's Gemini.
Lane said for agent AI to work effectively with marketers' digital advertising, it needs a robust framework and structure for the AI to work within, connectivity to all major media platforms, and everything integrated into a single system.
These factors position Fluency as a premium platform for “agent-like” AI in the digital advertising space, he said.
See the pitch deck used by Fluency to secure $40 million in Series A investment, shared exclusively with Business Insider. Some slides have been omitted or edited.
Fluency calls itself a “digital advertising operating system.”
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Its platform uses artificial intelligence to help agencies and brands manage their digital advertising.
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Fluency says it manages approximately $3 billion in ad spend annually.
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Fluency says it is well-positioned in the digital advertising market.
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Fluency says marketers' budgets are shifting from analog to digital. New channels are also proliferating, but spending is concentrated on major platforms like Google and Meta.
Complexity creates challenges for marketers.
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According to Fluency, marketers often use “point solutions” that don't work together, which can also lead to compliance and performance issues.
Fluency further outlines the challenge.
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According to Fluency, advertising strategists often have to combine several different technology solutions to handle tasks such as targeting and reviewing campaign performance.
Fluency explains how you deal with challenges.
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Fluency’s platform aims to address these concerns as a kind of “one-stop shop” across various channels.
Fluency says its platform can help marketers make digital advertising more efficient.
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The founding team built an in-house ad tech solution for their first company, Dealer.com.
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Dealer.com was acquired by Dealertrack Technologies in 2014 for approximately $1 billion.
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Fluency lists some of its key attributes.
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These attributes include a good customer base and high customer retention rates.
Fluency outlines the size of the digital advertising market.
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Global advertising spending is expected to exceed $1 trillion by 2027, according to consulting firm Winterberry Group.
Brands are increasingly moving digital advertising in-house.
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Fluency represents the evolving agency landscape.
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Fluency said smaller companies have limited resources, but budgets are shifting from large agency holding companies to independent agencies.
Fluency provides an overview of market opportunities.
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Fluency said it expects its “serviceable and addressable market” to grow at a compound annual growth rate of 11%, reaching $6.4 billion by 2028.
This slide compares Fluency to other ad technologies.
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Fluency says its platform serves agencies and brands better than agency-developed technology, in-house channel management, traditional omnichannel tools and point solutions.
Fluency describes how the operating system connects.
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This slide shows how the Fluency platform uses AI automation to integrate marketers' own data, leading media platforms, and DSPs to manage campaigns and evaluate their performance.
Fluency says its platform benefits customers.
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Fluency says its tools save customers time, improve ad performance and increase revenue.