Chicago, June 24, 2025 (Globe Newswire) – Pandomajor logistics AI companies, and JBF Consultingmajor logistics strategy advisory and technology integration company has released its first edition The state of AI in logistics Report. This new report provides detailed insight into both the possibilities of AI and the challenges organizations face when integrating into supply chains and logistics operations. While enthusiasm for AI is strong and investment continues to grow, most organizations are still in the early stages of adoption.
Based on in-depth interviews with industry-wide supply chain leaders, this study uncovers key inflection points in AI adoption, revealing the disconnect between AI ambitions and the reality of practical implementation. To keep these trends visible, Pando and JBF Consulting publish annual reports, providing a clear benchmark on the progress and impact of AI adoption across their supply chain and logistics business.
The key findings from the report are as follows:
- 54% of companies continue to discover value The stage regarding AI adoption within logistics functions.
- 91% increase AI investment For the past 24 months, 75% plan It will increase significantly over the next two years.
- 83% cite data quality As their most important technical barrier.
- 92% believe in AI It helps you navigate the complexity of logistics ecosystems.
“The supply chain is no longer operating on a 9-5 schedule. They move in real time, where one disruption can overturn an entire company's operations overnight,” said Abhijeet Manohar, CTO and co-founder of Pando. “In this unstable, uncertain, complex, ambiguous world, AI adoption in supply chains and logistics is no longer an option. There is a foundation for resilience. The report highlights the daily use of global supply chain teams to drive high-decision decision-making. Accelerate AI transformation from ambitious goals to a real-time decision-making engine powered by global logistics.”
“The logistics industry is at a pivotal moment, and the next generation of AI is set up to fundamentally reshape the way businesses run and people work,” says Mike Markey Teen, executive principal at JBF Consulting. “This report comes at a critical time and provides actionable insights to industry leaders who are hoping to integrate AI into their logistics strategies and stay in a rapidly evolving environment. Successful implementation of AI doesn't just involve integrating new technologies. It also depends on trustworthy data, a clear objective, and willingness to change traditional processes.
According to the AI status in the Logistics 2025 report, 38% of large companies currently build custom logistics solutions and run dedicated data science teams working with specialized AI first vendors. Thus, the discussion of former binary builds vs. Buy has matured into a practical hybrid model. History shows: Once desktop PCs replaced LEDGERS, store clerks became spreadsheet power users. Once the internet and cloud arrived, the on-prem administrator transformed into a remote work orchestrator. AI agents represent the same type of tipping point. Instead of eliminating jobs, they redefine them – freeing people to tackle higher exceptions, strategies, and customer innovation.
“What makes this moment different is the emergence of agent AI and AI systems that can operate autonomously within the organization's guardrails, make positive decisions, and work with humans in real time,” continued Manohar. “This is a major leap from past AI applications that were primarily behind the scenes in the role of support. In the current supply chain climate, AI agents provide dynamic decision-making and adaptability that modern logistics demand.”
Future, the study also reveals that several important developments will shape the logistics industry.
- AI as a competitive advantage: Rather than waiting for ideal conditions, organizations taking critical action to implement AI solutions are increasing the benefits of data quality, institutional knowledge and operational workflows.
- Human AI collaboration: Rather than a complete exchange, we hope that AI will handle everyday decisions and processes, and will see a reconstruction of human roles with a focus on judgment, creativity, and relationship management.
- AI adoption across the ecosystem: Consolidation throughout the ecosystem continues to be strengthened. AI capabilities increasingly bridge organizational boundaries and enable more seamless coordination across fragmented logistics environments.
The logistics situation has never been more dynamic or challenging to navigate. Global disruption, volatile markets and rising customer expectations create complex operational environments that even the most sophisticated organizations test. The role of AI in logistics is evolving rapidly, and those who understand how to harness its power will be more resilient, agile and clear competitive advantages in today's complex global supply chains. The state of AI in logistics The report provides important insights and practical guidance to enable businesses to navigate the complexities of AI adoption at any point in their AI journey.
Download the full 2025 The state of AI in logistics AI is https://pando.ai/resources/industry-reports/state-of-ai-in-logistics-2025?
About Pando
Pando is a global leader in AI-powered logistics technology that provides AI agents for logistics, enabling manufacturers, distributors and retailers to automate their logistics operations, build agility, manage freight spending, and reduce carbon footprint. Pand is trusted by Fortune 500 companies in North America, Europe and Asia Pacific, and is pioneering the future of autonomous logistics with AI agents. Pando was recognized as a visionary by Gartner, as a pioneer in technology by the World Economic Forum (WEF), and G2 was recognized as a market leader in freight management, and was named one of Deloitte's fastest-growing technology companies. For more information, please see www.pando.ai.
About JBF Consulting
JBF Consulting is a leading logistics strategy advisory and technology integration company that partners with shippers to transform logistics and supply chain execution operations. It enables clients to achieve operational efficiency, scalable and sustainable value through strategic development, roadmap orchestration, unbiased technology selection, expert implementation, data-driven insights and ongoing managed services. For over 20 years, our client-centric approach and partnership with Best Breeding Solutions Providers ensure that every strategy and solution delivers measurable impact, long-term success and customer satisfaction. For more information, please see www.jbf-consulting.com.
Media Contact
Courtney Maints
Skyya PR for Pando
pando@skyya.com
Caroline Proctor
JBF Consulting
caroline.proctor@jbf-consulting.com
240-401-5315
