HR leaders told Paychex that investments in AI technology can help boost productivity and improve employee experience. Executives said their companies faced burnout, quiet retirements and employees juggling multiple jobs at once.
To address these issues, the majority of companies say they plan to deploy AI technology within the next 12 months, if they haven’t already. Nearly 29% of respondents said they would use AI to assess employee satisfaction next to applicant tracking.
According to the 7th annual Paychex Pulse of HR survey, more than 75% of HR leaders at companies with 20 or more employees said they will focus on employee experience in the coming year. Approximately 92% have or plan to implement employee wellness programs. Among companies with 5-20 employees, 51% plan to use AI.
Further uses of AI technology
The survey also found that the role of HR in the workplace is changing, with many leaders planning to leverage technology to improve productivity while also planning to focus on strategy and communication. rice field.
AI also has many more potential solutions it can offer HR teams, including areas such as training, career development, engagement and employee feedback, which can help companies when they face challenges in the workplace. says Paychex.
HR technology priorities include improving employee productivity (43%), improving employee experience (42%), promoting training and skills building (39%), and employee retention (38%). ) and supporting engagement (37%).
said Jeff Williams, Vice President of Enterprise and HR Solutions at Paychex. “Employees should have a firm understanding of the company’s vision and purpose of work. It allows you to stay and grow, and builds the routines of leadership, the operating system, the relationships people meet where they are.”
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