A year ago, generative AI rapidly emerged and began to change the way people interact with technology for the first time since smartphones. People are leveraging AI at an unexpected scale. And now the big question is: how is it going?
As AI becomes more prevalent in the workplace, employees and companies alike are under extreme pressure. As the pace and intensity of work accelerated during the pandemic continues unabated, employees are bringing their own AI to the workplace. Leaders agree that AI is a business imperative and feel pressure to quickly show his ROI, but many companies have plans to apply AI to drive revenue from personal impact. or lack vision.
At the same time, the labor market will change and a new AI economy will emerge. While some experts worry that AI will replace their jobs, the data suggests a more nuanced story: hidden talent shortages, more employees looking to change careers and want to upskill. It speaks of great opportunities for people.
“AI is democratizing expertise across the workforce,” said Satya Nadella, Microsoft Chairman and CEO. “Our latest research highlights the opportunity for all organizations to apply this technology to drive better decision-making, collaboration, and ultimately business outcomes.”
The fourth annual Labor Trends Index, launched today, is partnering with LinkedIn for the first time on a joint report, a comprehensive look at how AI is reshaping not just jobs but the broader labor market. We have made it possible to provide. We surveyed 31,000 people in 31 countries, identified labor and employment trends from LinkedIn, analyzed trillions of Microsoft 365 productivity signals, and surveyed Fortune 500 customers. was carried out. The data provides insights that all leaders and professionals need to know about the impact of AI on work, and the actions they can take.
1. Employees want to leverage AI in the workplace and are not waiting for companies to catch up.
Three in four knowledge workers (75%) are now using AI in the workplace. Overwhelmed and pressured employees say AI saves them time, increases their creativity, and allows them to focus on the work that matters most. 79% of leaders agree that his AI implementation is essential to remain competitive, but 59% are concerned about quantifying productivity gains from his AI; % are concerned that their organization lacks a vision and implementation plan. Leaders feel pressure to translate personal productivity gains into organizational impact, but employees aren't waiting to reap the benefits. 78% of AI users bring their own AI tools to work. The opportunity for every leader is to translate this momentum into her ROI.
2. For employees, AI raises the bar and breaks career ceilings.
We also see AI starting to impact the job market. While AI and unemployment may be top of mind for some, our data shows more people are looking to change jobs, jobs are available and employees with AI skills are the first choice. It has been shown that A majority of leaders (55%) say they are concerned about whether they will have enough talent to fill open positions this year, with cybersecurity, engineering, and creative design leaders feeling the pinch the most.
And the experts are watching too. Globally, 46% are considering leaving their jobs within the next 12 months, the highest since 2021 job changes, but another LinkedIn survey found the number is even higher in the U.S., at 85%. It turns out that he is considering changing jobs. Two-thirds of leaders believe they would not hire someone without AI skills, but only 39% of users have received AI training from their company. Therefore, professionals are trying to improve their own skills. As of the end of last year, he had 142x more LinkedIn members adding AI skills like Copilot and ChatGPT to their profiles, and more non-technical professionals using LinkedIn Learning courses to improve their AI aptitude. increased by 160%.
In a world where mentions of AI in LinkedIn job postings increase application growth by 17%, this goes both ways. Organizations that empower their employees with AI tools and training will attract the best talent and give better-skilled professionals an edge. .
3. The rise of AI power users — and what future they reveal.
The study identified four types of AI users, ranging from skeptics who rarely use AI to power users who use AI frequently. Compared to skeptics, AI power users are reorienting their workdays in fundamental ways, rethinking business processes, and saving more than 30 minutes per day. More than 90% of power users say AI makes their massive workloads more manageable and their work more enjoyable, but they're not doing it themselves.
Power users work in many different types of companies. 61% more likely to have heard from their CEO about the importance of using generative AI in their work, and 53% more likely to be encouraged by their leader to consider how AI can transform their capabilities % higher and 35% more likely to receive tailored AI training. their specific roles or functions;
“AI is redefining work and clearly requires new strategies,” said Ryan Roslansky, CEO of LinkedIn. “Leaders who value agility over stability and invest in building internal skills give their organizations a competitive advantage and create more effective, engaged, and fair teams.”
The prompt box is a new blank page
The consistent feedback we hear from our customers is that talking to AI is harder than you think. We've all learned how to use search engines to identify the right few words to get the best results. AI requires more context, just like when you delegate work to your direct reports or colleagues. But for many people, staring at an empty prompt box feels like facing a blank page. Where on earth should I start?
Today, we're announcing Copilot for Microsoft 365 innovations to help customers answer that question.
- When the prompt starts, Copilot suggests the following: Auto Complete For better results, we'll suggest more detailed information to ensure you get what you're looking for. This not only speeds things up, but also gives you new ideas on how to take advantage of Copilot's capabilities.
- Other times, you may know exactly what you want but don't know how to ask.new rewrite Copilot features turn basic prompts into rich prompts with the click of a button, turning anyone into a prompt engineer.
- catch up, With a new chat interface that reveals personal insights based on recent activity. Responsive recommendations“I have a meeting with the VP of Sales on Thursday. Get ready — click here for detailed notes.”
- We also know that every role, team, and function has unique needs and ways of working. To help you create prompts that correspond exactly to the work you're doing, you'll soon be able to: Create, publish, and manage prompts in Copilot Lab Customized specifically for your closest team.
These features will be available in the coming months, and in the future we plan to go a step further to help Copilot ask questions and get the best results.
LinkedIn also offers over 50 free learning courses to help professionals at all levels improve their AI aptitude.
go to work lab Read the full Work Trend Index Report and visit LinkedIn to hear more about how AI is reshaping the labor market from Karin Kimbrough, LinkedIn Chief Economist.
Also, please visit our microsite for all blogs, videos, and assets related to today's announcement.
