Chatbots remain the most popular form of artificial intelligence, and it seems natural to use them within chat apps. However, if you are a WhatsApp user, your AI options will be limited within your favorite chat app.
ChatGPT and Copilot kicked out of WhatsApp
Two of the most popular artificial intelligence software have announced they are leaving WhatsApp due to upcoming changes to the app’s terms of service. ChatGPT and Copilot will no longer be available on WhatsApp as Meta announced that it will ban AI companies from using its business API as a chatbot distribution platform. Microsoft He announced his withdrawal due to a similar situation. Announcement from OpenAI a few weeks ago. Copilot and ChatGPT will be available on WhatsApp until Meta ends on January 15, 2026. The new Terms of Use will come into effect.
While Copilot users cannot maintain WhatsApp chats, OpenAI allows ChatGPT users to link their accounts and transfer conversations.
WhatsApp has no third-party AI
Image credit – OpenAI
Meta’s ban does not apply to companies that use AI for customer support services. The company’s new terms specifically address when an AI chatbot is a product and not a tool to provide another service. It’s hard not to see this move as an easy way to push Meta AI’s competitors out of WhatsApp and pave the way for Meta’s own chatbot.
The new rules don’t just affect products from Microsoft and OpenAI. Other AI companies, including Perplexity, have integrations with WhatsApp, but that too may end soon.
competition is difficult
It’s understandable why Meta wouldn’t want to introduce another company’s chatbot to one of its most popular apps. Meta AI isn’t the worst, but it’s far from the best chatbot, and it becomes obvious immediately after switching. That’s why I don’t think big AI companies will worry about having to exit WhatsApp.
