Bangalore, India – Telecom analytics solutions provider Subex has signed a five-year deal with Inwi, a leading telecom operator in Morocco, to bring its existing Revenue Assurance and Fraud Management (RAFM) system to HyperSense Business Assurance and Fraud Management, including managed Migrate. service support.
Inwi aims to lead the digitalization of innovation, customer experience and services. In 2019, Inwi achieved a notable milestone by becoming the first operator in Africa to launch a 100% digital brand “win by Inwi”. To meet new demands and ensure customer satisfaction, the company was looking for a solution that could scale with new services and lines of business while minimizing potential risks. Based on over a decade of successful partnership with Subex, Inwi believed his AI/ML capabilities in HyperSense could enhance existing rule-based approaches. This integration will provide stronger protection against new types of telecom risks and enable Inwi to achieve greater growth and profitability.
Through the deployment of the HyperSense platform, Inwi will benefit from a more advanced and sophisticated system with greater automation and best-in-class AI/ML capabilities. These features will enable Inwi to identify and prevent revenue leakage and fraud more efficiently.
Upgrading HyperSense to Business Assurance and Fraud Management provides Inwi with the following business benefits:
- Enhance business agility and innovation with HyperSense’s DIY capabilities to create new use cases in an autonomous manner.
- Maximize cost efficiency and improve financial performance with optimized OPEX and CAPEX budgets with rolling upgrades, a reduced footprint, and best-in-class TCO.
- Accelerate time to revenue and gain a competitive advantage with a rapid deployment approach. This allows for faster realization of profits and faster market penetration.
- Leverage AI to enhance risk detection and reduce mean time to detect and resolve false positives.
- Future-proofing next-generation telecom risks with the emergence of 5G, digital services, and complex partner ecosystem services.
- Make fast data-driven decisions with advanced visualizations and dashboards
“We are delighted to continue our partnership with Inwi, one of the fastest growing digital service providers in Morocco. We are very excited to help them strengthen their position as a leader in customer experience.” The solution gives Inwi access to advanced AI/ML technologies that can more effectively detect and prevent revenue leakage and fraud. , this upgrade will enable Inwi to meet customer demands, provide superior customer experience, and better serve customers. This partnership is a testament to our expertise, capabilities and strong customer relationships, and we look forward to working with his Inwi to address customer challenges and support their growth. ”- Shankar Roddam, Chief Operating Officer, Subex.
“Inwi is committed to providing a best-in-class customer experience while protecting our revenue and fighting fraud. We have witnessed their commitment to delivering, and we are now looking forward to unlocking it.” Unlocking the full potential of HyperSense and leveraging it to achieve our growth goals To do. ” Mohammed Temsamani, Head of Revenue Assurance and Fraud Management at Inwi.
