Chinyere Agbasiere, a communications and marketing analytics expert, says AI has the potential to improve workplace performance by reskilling, increasing efficiency and preparing employees for an AI-enabled economy.
In a recent interview with the Guardian, she said the introduction of AI is transforming skills in the workplace, emphasizing continuous learning, strategic planning and ethical practices to increase productivity.
He emphasized that artificial intelligence is no longer limited to research labs and big technology companies, but is embedded in everyday business operations, public services, and decision-making systems.
“The more significant impact of AI is not the loss of jobs, but how it reshapes the demand for skills and the structure of work itself,” she said, emphasizing the need for organizations to understand these changes to remain competitive in the digital economy.
She explained that the introduction of AI will change the way tasks are performed, rather than just eliminating roles. Routine, repetitive tasks are increasingly automated, freeing up employees to focus on higher-value activities that require judgment, creativity, and problem-solving. This change is impacting the roles of entire sectors, including finance, healthcare, marketing, and operations. He also reiterated that the increasing integration of AI into the workplace is increasing the demand for new skill sets.
“Beyond technical expertise, skills such as data literacy, analytical thinking, adaptability and digital communication are essential,” she said.
Mr. Agbasiere advised employers on a strategic approach to workforce planning, including investing in employee training, redesigning roles and aligning talent strategies with changes in technology.
He also emphasized the role of educational institutions in adapting their curricula to meet emerging skills needs and advocated partnerships between industry and academia to maintain the relevance of workforce development.
He also pointed out that the introduction of AI could increase or decrease workforce inequality. “Without deliberate intervention, unequal access to digital tools and training can limit participation in AI-powered work,” she noted. “However, a comprehensive strategy can expand opportunities across geographies and demographics and ensure equitable access to AI-related skills.”
As AI becomes integrated into workforce systems, ethical considerations need to remain central, she added. Transparency in AI-based decision-making, fairness in recruitment and evaluation, and accountability in automation practices are critical to maintaining trust.
Looking ahead, Agbasiere further revealed that the adoption of AI has become a reality shaping today’s workforce. “The long-term impact of AI on employment will depend on how effectively organizations and institutions invest in talent development,” she concluded.
