India is among the top 5 markets used by businesses when considering AI: PERSOLKELLY

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India is the second market after New Zealand where companies are using or considering artificial intelligence (AI). Vietnam, Taiwan, and China are also Asian markets with high AI usage compared to global markets. New Zealand topped the list with 99%, followed by India with 91%, Vietnam with 87%, Taiwan with 85%, and China with 84%.

Despite promising adoption, key findings from PERSOLKELLY's 2024 Workforce Insights Report reveal varying degrees of AI integration across regions, with Australia and South Korea experiencing adoption difficulties and cultural resistance. It has been shown that adoption rates are low due to specific challenges such as:

The report is based on a survey of approximately 2,409 respondents across various sectors in the APAC 12 market and shows significant adoption of AI technologies. This data also reveals how AI is shaping business operations and workforce dynamics.

It's worth noting that 80% of companies surveyed are currently using AI or are considering introducing it. New Zealand tops the list with an adoption rate of 82%, followed closely by other dynamic markets such as Singapore and Australia.

Despite expectations for widespread adoption, the report reveals that the degree of AI integration varies by region, with Australia and South Korea facing unique challenges such as adoption difficulties and cultural resistance. It has been shown that the rate is low.

The role of AI is primarily to enhance customer service, marketing, and operations, with a particular focus on AI chatbots and virtual assistants. These tools are prized for their ability to streamline operations, provide insights, and thereby improve productivity and efficiency.

Additionally, the report highlights the critical need for companies to address potential job losses caused by AI and suggests strategies such as reskilling programs and the creation of new roles to reduce the impact. doing.

AI is expected to continue to be a critical component of business strategies across APAC. Therefore, we strongly recommend a balanced approach that includes upskilling your workforce, adopting new technologies, and fostering a culture of continuous learning to take full advantage of the potential of AI.



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