HR leaders report huge business benefits from AI

AI For Business


The report found that compared to IT leaders, HR professionals are 2.3 times more likely to report significant business benefits from using AI.

Regarding the report, AI Collaboration Index: Executive Insights, Atlassian surveyed 180 Fortune 1000 executives and 12,000 knowledge workers about how their teams interact with AI.

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Atlassian’s findings reveal that marketing and human resources leaders are 2.3 times more likely than information technology leaders to report meaningful business benefits, and non-technical leaders are more likely to report benefits from AI. These respondents said this is thanks to AI’s ability to solve technical problems without requiring deep expertise.

Additionally, the company’s data shows that one in two HR leaders (50%) report that their HR professionals have significantly benefited from leveraging AI, compared to just 11% of technology leaders and 5% of marketing leaders. Interestingly, the data showed that HR managers were more optimistic (52 percent) about AI-driven transformation compared to their team members (41 percent).

HR leaders and teams reported that AI is working well for career development and internal mobility. However, one in four teams report using AI for these purposes, and leaders report that their use of AI in candidate sourcing and screening is “not working”. As a solution, the report pointed to encouraging the use of AI. “Executive performance and compensation [are] tied to Introduction of AIDespite this benefit, only 1 in 10 organizations reported using an AI incentive system.

future of work

According to the report, 75% of HR professionals said AI is being held back by being disconnected from “the right data and information.” Additionally, we found that HR professionals want to develop a variety of skills in the next year, including the ability to know how to use different AI tools (49 percent), the ability to evaluate AI output for accuracy and bias (47 percent), and the ability to create clear AI prompts (46 percent). Worryingly, 50% of HR professionals report that their industry roles and required skills will be influenced by AI in the next year.

Avani Prabhakar, Atlassian’s chief people officer, said human-AI collaboration is the “future of work” and preparing for this future requires: cultural and technical conversion. According to the report, daily AI usage has nearly doubled this year, the percentage of people who think AI is “useless” has decreased by 78%, and the percentage of people who consider AI to be a strategic partner has increased by 27%.

Atlassian also found that this year, more knowledge workers (74 percent) say their leaders are creating a safe environment for AI experimentation than last year (60 percent).

One respondent said, “Right now, AI isn’t helping teams collaborate. That’s a big problem. How can we actually make teams work better together?”

Despite the report finding that knowledge workers believe AI can improve productivity by 33% and save 1.3 hours per day, and that executives report increased personal efficiency, 96% of leaders say AI is not delivering a meaningful return on investment.

Another said: “It’s time to move forward or we’ll be left behind. For too long, we’ve prioritized caution over speed.”

Atlassian data reveals that companies are adopting and experimenting with AI, rather than perfecting it. strategy They were twice as likely to report significant innovation outcomes. Prabhakar emphasized that HR has a huge opportunity to lead change in a world where teams and AI work together.

“It’s about unleashing the best of both worlds together,” she said.

Carlos Tse

Carlos Tse

Carlos Tse is a graduate student journalist who writes for Accountants Daily, HR Leader, and Lawyers Weekly.



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