HKT has launched HKT.AI, a homegrown artificial intelligence platform that integrates global and mainland China AI resources into a single interface, with the aim of accelerating AI adoption among businesses and consumers in Hong Kong.
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According to the carrier, the platform will act as a one-stop hub where users can access multiple AI tools without switching between different applications. HKT.AI also offers enterprise-grade security and dedicated storage that automatically saves chat history for future reference.
The platform includes four main features: Image Studio, Writing Studio, Social Content Studio, and AI Arena, which help users identify the best AI model for a specific task.
HKT.AI also comes with approximately 20 preconfigured AI agents designed for business and consumer use cases. The platform provides small and medium-sized enterprises (SMEs) with a Hong Kong-specific AI agent that helps them with daily tasks such as company filing, tax documentation, planning staff rosters, and responding to customer complaints.
The consumer-centric AI agent includes tools for personal fitness coaching, cooking guidance, and creative naming. HKT said it plans to expand the platform with PowerPoint and video generation tools in future releases.
To support adoption, HKT provides businesses and consumers with a 24/7 dedicated AI support hotline, training sessions, workshops, and expert assistance for enterprise adoption. The company has begun offering free trials of HKT.AI to selected businesses and 1O1O subscribers, with wider availability planned as it expands the platform’s AI resources and agent ecosystem.
Susanna Hui, HKT Group Managing Director, said:
HKT is proactively leveraging the opportunities arising from rapid advances in AI to accelerate its transformation from a traditional telecommunications service provider to an integrated data and intelligent technology enabler serving both enterprise and residential customers. Leveraging our network infrastructure, cross-industry ecosystem, diverse partner network, and broad customer base, we are committed to building an end-to-end innovation value chain that spans connectivity, data, and intelligence to guide customers as they adopt new technologies, power every step of their journey, and accelerate the widespread adoption of AI.
He added that the company developed HKT.AI to provide businesses and consumers with secure and intuitive access to advanced AI capabilities through a single platform, supporting Hong Kong’s “AI for All” vision while aligning with the national “AI+” initiative.
The announcement comes as HKT expands its AI portfolio. The company recently introduced AI CMO, an AI-powered marketing solution that uses social listening insights and data analysis from The Club ecosystem to generate localized marketing videos. The company’s digital wallet Tap & Go has also launched what HKT calls Hong Kong’s first single-use card, which the company says will help users manage risks associated with agent AI in transaction workflows and merchant data breaches.
